Account Manager

Description

Happy Floors is the leading designer and supplier of decorative high quality self-branded hard surface products in the industry. We provide stunning products with unparalleled customer service. This commitment has taken us from being a regional distributor in Miami, Florida, to a leading designer of porcelain, ceramic, and other hard surface styles across the USA. Happy Floors is highly rated as one of the Favorite Ceramic Manufacturers for Style, Quality & Service and is a Top 5 Favorite Manufacturer among our customers in Floor Focus magazine.

Job Summary

We are currently seeking highly motivated and self-driven Account Managers (AM) throughout the United States. The AM is responsible for using their knowledge of company products to expand the base of accounts, grow sales, and meet customer needs in their respective region. The AM will develop and implement a territory action plan through comprehensive data analysis, and adjust sales techniques based on interactions and results in the field.

Essential Responsibilities

• Selling Happy Floors Hard Surface flooring.
• Increasing business and sales for existing accounts and developing new ones.
• Weekly travel throughout the territory (up to 4-5 days of overnight travel per month (can change based on territory).
• Strong and proven ability to sell and close deals on displays, samples and inventory while balancing professional and timely service.
• Proven ability to foster meaningful, long-term business relationships.
• Identify and develop nontraditional opportunities for sales.
• Report to Regional Sales Manager (RSM), who will work closely with you to train and help you to achieve your goals.
• Focus sales efforts by studying existing and potential volume of dealers.
• Expedite the resolution of customer problems and complaints to maximize customer satisfaction.
• Possess in-depth product knowledge.
• Achieve agreed upon sales targets and outcomes within schedule.
• Analyze the territory/market’s potential, track sales, and status reports.
• CRM/ Repsly adoption to manage territory.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Travel

Significant but manageable travel required, this included travel by airplane

Supervisory Responsibilities

None

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Preferred Previous Experiences

• Flooring industry background is preferred
• Luxury brand and high-end home furnishing experience a plus.

Minimum Requirements

• Minimum of 5 years of experience as a Sales Representative
• A bachelor’s degree in business or a related field is preferred.
• Microsoft Office skills.
• Experience with CRM a plus.
• Must possess a valid driver's license and acceptable driving record

Competencies

• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation, and communication skills, especially persuasion, to clearly convey the benefits of the product to potential customers.
• Interpersonal skills to work with a variety of people each day, build relationships/network.
• Excellent time-management skills.
• Entrepreneurial spirit.
• Motivated, proactive, and hardworking, with strong problem-solving, creative thinking and interpersonal skills.
• Confident and strong self-assuredness to succeed.
• Result-driven and can back strong, well-formed opinions with evidence.
• This position exercises independent judgment and makes decisions that impact the business

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision and distance vision. While performing the duties of this Job, the employee is regularly required to drive; use hands to finger, handle, or feel and talk or hear. Some standing, walking, moving, carrying, bending, kneeling, reaching, handling, push and pulling are required. May be required to lift and move boxes or packages up to 75 pounds in weight. Some work stress is inherent to the position and extended work hours may be required.

Work Environment

The work environment will be in showrooms, storage unit, Indoor and outdoor temperatures depending on location weather may be cold, hot, humid, wet, etc.

Benefits

We recognize people as our most valuable assets. Our competitive compensation and benefits package includes paid time off, medical, dental and vision coverage, 401(k) among a host of other optional benefits.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.