Clinic Documentation Coordinator

Full-time

Description

Shift: Monday to Friday 4:30am to 12:30pm

Community Medical Services (CMS) is hiring a Clinical Documentation Coordinator. Under the supervision of the Clinic Manager the Clinical Documentation Coordinator is responsible for managing the end-to-end flow of client documentation to ensure all required forms are completed signed uploaded and accurately linked to the correct client chart within established timeframes. This role works closely with Counselors Client Service Coordinators and Nursing staff on a daily basis to maintain timely and compliant records that support quality client care.

As part of our mission to help individuals recover from substance use disorders youll thrive in a supportive engaging and fulfilling work environment where your contributions are valued.

Along the way well invest in your well-being through a benefits package that includes:

• Subsidized medical dental and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick vacation and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

Responsibilities:

• Performs general office duties such as document preparation scanning faxing
• Ensures confidentiality of all client and employee information.
• Collect required forms (in-person and remote).
• Track missing items and rout to the right person (client/counselor/nurse) for completion.
• Collect signatures on required documents.
• Monitor signature status and escalate delays.
• Scan documents and link them to the correct client chart.
• Facilitate internal transfers to other CMS locations as well as transfers to external MAT programs.
• Maintain and track forms for transfer process.
• Assist with completion of required intake documents and forms collecting signatures and routing as appropriate.
• Assist counselors with scanning/uploading/faxing forms for courtesy dosing and request exceptions for take-home medication policy.
• Assist Client Service Coordinators with the patient flow of a high volume of clients in a fast-paced environment.
• Maintains a welcoming lobby and reception area by ensuring areas remain clean and organized.
• Recovery Connect engagement app and help them navigate it as needed.

Requirements

• High school diploma or GED required
• Bilingual in English/Spanish preferred
• 1 years of experience in customer service required
• 1 years of front desk experience required
• Front desk experience in a Hospital or multi-physician practice preferred
• Behavioral health work experience preferred

Skills:

• Ability to communicate clearly and effectively between all organizational levels and with outside providers
• Bilingual preferred but not required
• Intermediate computer knowledge including ability to navigate in electronic health records
• General knowledge and aptitude for working independently with adults of mixed ethnic groups
• Culturally competent and sensitive to client and employee needs
• Demonstrated ability in medication administration accuracy and ability to maintain accurate client records
• Excellent organizational skills accuracy and attention to detail
• Problem solving conflict resolution time management and strong customer service skills
• Strong team player comfortable working in a fast-paced setting
• Ability to maintain confidentiality to ensure compliance with HIPAA and 42 CFR Part 2
• Flexible with the ability to work in a continuously changing environment

Tools and Equipment Requirements:

• The ability to use a phone computer printer and copier is required.
• Frequent use of Microsoft office products including but not limited to Outlook Word Excel Access Microsoft Teams and PowerPoint.
• The ability to use the internet and various web browser software is required.

Physical Working Conditions and Office Setting Description:

• Prolonged sitting standing frequent bending stooping or stretching associated with an office environment
• Manual dexterity using a calculator and computer keyboard
• Frequent and prolonged typing and operation of computer keyboard and telephones

#CLSTF

About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex disability status sexual orientation gender identity age protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

IC