Customer Services Trainer/QC (Phoenix)

Sonora Quest Laboratories
Phoenix, AZ
Primary City/State:
Phoenix, Arizona

Department Name:
Billing-Ref Lab

Work Shift:
Day

Job Category:
Revenue Cycle

POSITION SUMMARY
Responsible for all functions within the department including dealing directly with patient inquiries and complaints via correspondence, phone or email. Will provides departmental training to all new staff members. Work special projects that will assist the Customer Service unit in meeting goals and/or will increase customer satisfaction.

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to effectively communicate both verbally and with written communication.

MINIMUM QUALIFICATIONS
  • Associate's degree involving business/communication courses or two years' experience as a medical billing customer service representative in a healthcare industry.
  • Requires excellent verbal , written and organizational skills, the ability to interface with difficult customers and work with minimum direct supervision to meet required goals.

PREFERRED QUALIFICATIONS
  • One year training or supervisory duties.
  • Additional related education and/or experience

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy
Posted 2026-05-12

Recommended Jobs

Mercedes Benz Service Technician

Mercedes-Benz of Gilbert
Gilbert, AZ

Mercedes-Benz of Gilbert is an independently owned and operated dealership serving the Gilbert area. With our brand-new, state of the art facility experiencing incredible growth, we need motivated and…

View Details
Posted 2025-08-28

Physical Therapist-Casa Grande

Casa Grande, AZ

Job description: Job Summary: Implements, with minimal supervision, high quality physical therapy services for patients, caregivers and facilities in accordance with the principals and practice…

View Details
Posted 2026-04-10

Interventional Cardiologist Needed for Locum Tenens Coverage at Inpatient and Outpatient in Arizona

LocumTenens.com
Camp Verde, AZ

This Job at a Glance Job Reference Id: ORD- -MD-AZ Title: MD Dates Needed: Ongoing locum tenens coverage needed Shift Type: 24-Hour Call Assignment Type: Inpatient; Outpatient Call …

View Details
Posted 2026-05-09

Sr. Superintendent - Data Center (Bilingual, TRAVEL)

The Archetype Strategy
Phoenix, AZ

Job description: Overview We are seeking a dynamic and bilingual Site Superintendent to lead data center construction projects across multiple locations. This role offers an exciting opportunit…

View Details
Posted 2026-02-26

Handyman (Subcontractor)

fixTman LLC
Phoenix, AZ

We're hiring handymen in Phoenix! Are you a skilled handyman in Galesburg area looking for a new opportunity? Fixtman LLC is a rapidly growing company that provides a wide range of on-demand home ser…

View Details
Posted 2026-04-15

Elementary School Teacher

Ubuntu Academies & Preschool
Tucson, AZ

Summary Teach students basic academic, social, and other formative skills in a new small (40 students) private school at the elementary level. Duties Establish and enforce rules for behavi…

View Details
Posted 2026-03-30

Account Manager - Infectious Disease Diagnostics - AZ/NM

Phoenix, AZ

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and…

View Details
Posted 2026-05-12

Regional Dry Van Company Driver W2 Job in Scottsdale, AZ by American Trucking Group

American Trucking Group
Scottsdale, AZ

Regional Dry Van Company Driver W2 - Scottsdale, AZ Are you a CDL-A driver in search of an OTR opportunity that offers weekly home time and minimal physical demands? At American Trucking Group, …

View Details
Posted 2026-04-27

Hearing Instrument Specialist

Staffing Proxy
Peoria, AZ

Job Description Job Description Happy Ears Hearing Center is a highly rated private practice with four locations across the Greater Phoenix area, dedicated to helping adults hear their best throu…

View Details
Posted 2026-04-02

Account Executive

LaSalle Network
Mesa, AZ

LaSalle Network has partnered with a Arizona based organization looking to grow out their sales team! Our client is the nation’s premier provider of managed technology services, specializing in ente…

View Details
Posted 2026-02-03