Training Specialist ( {{city}})

YOUR ROLE

Are you passionate about employee development and operational excellence? Do you thrive in dynamic environments where you can make a tangible impact? If so, we have an opportunity for you to take ownership of training initiatives that empower teams and drive performance. Join us to lead and support effective training strategies across our operations.

JOB SUMMARY

As a Training Specialist, you will support the development and execution of training processes across designated teams or functions. This includes conducting needs assessments, designing and developing training materials, evaluating training effectiveness, and anchoring competencies to support business goals. You will collaborate with operational leaders to ensure a consistent and high-quality training experience and foster a culture of continuous improvement. You will also support and train local trainers to ensure the scalability and sustainability of training initiatives.

You will model and act in accordance with our core values and guiding principles.

WHAT YOULL DO

• Develop and implement training strategies based on needs analysis and aligned with team or departmental objectives
• Design, update, and maintain standardized training materials across assigned functions or business units
• Lead and facilitate training sessions and workshops; evaluate and measure the effectiveness of training through established KPIs and feedback tools
• Support the Learning Management System (LMS) through training documentation, user guidance, and administrative support
• Conduct surveys and consult with leadership to identify skills gaps, performance trends, and future training needs
• Develop tools, reports, and dashboards to track training metrics and ensure data integrity
• Support, coach, and certify local trainers to deliver consistent and effective training across shifts and locations
• Contribute to the planning and execution of employee onboarding and upskilling initiatives

WHAT YOU BRING

Minimum Requirements:

• 2 years of experience delivering operational or technical training
• 2 years of experience in logistics, supply chain, manufacturing, or related industries
• Strong content development and facilitation skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Ability to communicate effectively across all organizational levels
• Strong written communication for SOPs, work instructions, and training documentation
• Organizational skills to manage multiple training sessions, schedules, and records
• Experience with data analysis and LMS platforms

Preferred Qualifications:

• Bachelors degree in Organizational Development, Logistics, Supply Chain Management, or a related field
• 46 years of training delivery experience
• 24 years of industry experience in a warehouse, transportation, or logistics environment
• Bilingual (English and Spanish) preferred