Quality Coordinator

Job Description

Job Description

Job Summary

We are seeking a dedicated Quality Coordinator to join our growing market operations team (Glendale, Peoria, and Sun City). This role plays a key part in improving patient outcomes by driving CMS STARS and HEDIS quality initiatives in a senior-focused outpatient primary care setting. The ideal candidate will be proactive, detail-oriented, and passionate about providing high-quality care to our senior community.

Key Responsibilities

• Execute both enterprise-level and local strategies to close STARS care gaps.

• Review and abstract medical records to track and close Focus On Care measures.

• Upload and manage documentation within the electronic medical record system.

• Conduct patient outreach calls to schedule and coordinate quality-related screenings and appointments.

• Schedule and conduct in-center ancillary visits for screenings and assessments.

• Collaborate regularly with Market Leaders to monitor progress and plan improvement strategies.

• Ensure compliance with OSHA standards and maintain accurate, legal, and ethical documentation.

• Perform other duties as assigned to support quality initiatives.

Qualifications

• Knowledge of quality measures and gap closure strategies (STARS/HEDIS).

• Previous experience in a primary care or clinical setting.

• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).

• Team-oriented with proven collaboration and communication skills.

• High attention to detail and ability to work independently.

• Cultural sensitivity and a patient-first mindset.

• Commitment to maintaining HIPAA and confidentiality standards.

Experience

• Minimum of 1 year working as a Medical Assistant.

• CMS STARS/HEDIS program experience highly preferred.

• Familiarity with EClinicalWorks or similar EMR platforms.

• Experience working with geriatric populations is a plus.

Education & Certification

• High school diploma or GED required.

• Graduation from an accredited Medical Assistant program or equivalent vocational healthcare training required.

• BLS for Healthcare Providers certification required.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?