Call Center Representative - STARTING SEPTEMBER 30th

🚨 Now Hiring: Call Center Representative – Transportation Services (Contract-to-Hire) 🚨

Location:

• Training: Downtown Phoenix (must be able to commute for the first 2–3 weeks)
• Work Type: Contract with opportunity to convert to direct hire
• Start Date: Tuesday, September 30th
• Pay: $16/hr

About the Role:

We are seeking a Customer Service Representative with at least one year of call center experience to join a dynamic team coordinating non-emergent transportation and paratransit services. This is a fast-paced role requiring excellent communication, documentation, and problem-solving skills.

Key Responsibilities:

• Handle inbound calls from members, clients, and facilities
• Verify eligibility and schedule transportation services using management systems
• Deliver top-tier customer service to a diverse population
• Accurately enter customer contact information into software systems
• Conduct outbound calls as needed
• Schedule trips in the most cost-effective manner
• Respond to and document customer complaints

Qualifications:

• Minimum 1 year of call center experience (must-have)
• Strong documentation and data entry skills
• Excellent customer service
• Ability to work in a call center environment
• Must be available to start Tuesday, September 30th

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 30, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.