AR Collections Representative

Job Title: AR Collections Representative Job Description As an AR Collections Representative, you will play a crucial role in managing collections from an assigned portfolio, ensuring accurate account reconciliation, and resolving disputes to facilitate payments. You will be responsible for tracking customer job balances and payments to secure lien rights and review accounts for the release of these rights. Additionally, you will assist in the payment application process and handle both outbound and inbound calls with customers. This role also involves performing various duties, tasks, and projects as assigned. Responsibilities + Receive collections from an assigned portfolio list. + Conduct account reconciliation within portfolio accounts. + Resolve disputes and create plans to enable payments. + Track customer job balances and payments to establish lien rights. + Review accounts for releasing lien rights. + Assist with payment application as needed. + Make outbound and answer inbound calls to/from customers. + Perform other duties, tasks, and projects as assigned. Essential Skills + Accounts receivable management. + Portfolio management. + Vendor communication. + Experience handling B2B collections. + High volume of calls experience (50+ daily). + Understanding of construction preliminary notices and liens and releases. + Customer service expertise. + Revenue cycle knowledge. + Bilingual in Spanish. Additional Skills & Qualifications + 1+ years of collections experience. + High school diploma required. + High volume outbound call experience. Work Environment This role is part of a dedicated team of Collections and Credit professionals who are the only team sitting in the building, ensuring a focused work environment. A hybrid work model is available after permanent employment is secured. The company is dedicated to fostering a supportive environment that promotes career growth and flexibility. After a year of employment, employees are encouraged to explore internal opportunities across various departments, whether in corporate roles or field positions. Job Type & Location This is a Contract position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $19.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Nov 18, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.