Senior UKG Workforce Systems Analyst

Kforce has a client in Scottsdale, AZ that is seeking a Senior UKG Workforce Systems Analyst. Essential Duties and Responsibilities:

• Configure and maintain UKG Pro modules (Timekeeping, WFM, etc.), including workflows, business rules, security settings, and system preferences
• Manage system configurations such as tables, fields, user access, roles, and permissions
• Ensure system updates, patches, and enhancements are properly tested and implemented
• Administer integrations between UKG Pro and internal/external systems (e.g., Workday).
• Monitor automated data feeds, troubleshoot issues, and ensure data integrity
• Partner with IT and vendors to design and maintain APIs, SFTP processes, and middleware connections
• Act as a primary point of contact for UKG Pro system support and enhancements
• Troubleshoot functional and technical issues and coordinate with vendors for resolution
• Identify opportunities to optimize processes and maximize system capabilities
• Maintain system documentation, including configurations, data flows, and SOPs
• Collaborate with HR, Operations, Payroll, and IT to translate business needs into system solutions
• Provide training and support to end users, including creation of documentation and job aids
• Participate in cross-functional initiatives related to HR and operational systems
• Develop, maintain, and enhance reports and dashboards using UKG Pro tools or Data Hub
• Deliver actionable insights to HR, Finance, Operations, and leadership
• Translate business requirements into effective reporting solutions
• Perform other duties as assigned
• 5+ years of experience with UKG Pro configuration, reporting, and/or administration
• Experience completing at least one full implementation of UKG Pro Timekeeping or Advanced Scheduling, and integration with Workday or UKG Pro Payroll
• Experience managing integrations and troubleshooting data feeds is necessary
• Strong reporting/analytics skills within UKG Pro (BI, Data Hub, or equivalent)
• Understanding of HR, payroll, or workforce management processes
• Excellent analytical, problem solving, and communication skills
• Ability to work independently and manage multiple priorities
• Able to translate technical concepts into non-technical language for diverse audiences
• Ability to work efficiently under pressure, meet deadlines accurately, and maintain a professional demeanor while working independently is crucial
• Exceptional customer service skills are required, including the ability to manage and respond effectively to various customer situations while maintaining a positive and professional attitude
• Demonstrate strong troubleshooting, organizational, and problem-solving abilities, with a proactive, can-do attitude and a willingness to take calculated risks
• Adaptability to change requirements is essential
• Maintaining confidentiality, treating others with respect, and upholding company values are fundamental expectations
• Experience with APIs, SFTP, or HR integrations middleware preferred
• Familiarity with HR data governance, security, and compliance standards preferred
• Project or change management experience preferred
• Advanced computer skills, including proficiency in Microsoft Word, Excel, Power point and Visio.
• Experience with Tableau a plus