Flexible Consumption Billing Implementation Manager
- Working on integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions.
- Bringing considerable billing management expertise to help design, develop and implement subscription billing solutions to transform client's billing processes.
- Interacting daily with key business and IT executives
- Leading multiple teams in various strategy and implementation activities.
- Providing service excellence by identifying key client business issues
- Determining client needs by supplementing the standard assessment techniques and tools with innovative approaches
- Evaluating and validate analysis and developing recommendations for the client in the context of the overall engagement
- Implementing and overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
- Strong communication skills - ability to communicate complex system concepts to a business audience in a clear and concise manner
- Ability to facilitate clients' most complex business requirements
- Knowledge of basic accounting policies, and implications
- Experience identifying creative solutions within configurable cloud systems or within boundary applications where customization is required
- Leadership - proven ability to lead complex engagements, both business and technical, including multiple dependencies and integration points
- Problem solving and troubleshooting skills with the ability to exercise mature judgment
- 5+ years experience in subscription billing within consulting or industry, specifically focused on delivering cloud-based subscription billing solutions
- 5+ years experience with end-to-end implementations of Subscription Billing solutions (e.g. Zuora Billing, Oracle NetSuite, SAP BRIM)
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- A Bachelor's degree
- Minimum 4 years of experience designing or optimizing lead-to-cash and record-to-report processes and end-to-end architectures.
- 4+ years of direct experience across all phases of the Software Development Life Cycle (SDLC), including Design, Build, Quality Assurance (QA), User Acceptance Testing (UAT), and Support.
- 4+ years of practical experience applying Agile and Scrum methodologies to deliver technology or business solutions.
- 4+ years of experience conducting architecture assessments and developing implementation roadmaps for subscription billing solutions.
- 4+ years of experience designing and configuring cloud or SaaS-based billing solutions in complex, multi-entity environments.
- 3+ years of experience designing integrations with upstream systems (such as Ordering, Provisioning) and downstream ERP applications (such as General Ledger)
- Minimum 1 year of experience managing teams of 5 or more people, including responsibility for performance, deliverables, and team development.
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