Implementation Consultant
Kforce has a client that is seeking an Implementation Consultant in Tempe, AZ. Summary: The Implementation Consultant is primarily responsible for configuring system components for new client implementations and modifying configurations of existing clients. The Consultant will be a detail-oriented individual with the ability to multi-task and manage multiple requests for our healthcare provider customers. Major Duties and Responsibilities:
- Work with department management to ensure work efforts are accurate and timely and ensure customer expectations are exceeded
- Consult with department management and Senior Implementation Analysts to understand business processes, procedures and configuration best practices
- Partner internally and cross-functionally to understand the requirements and scope of Implementation and maintenance requests
- Complete individual project assignments according to schedules and standards
- Manage multiple open deliverables ensuring accurate and timely completion
- Create transparency when issues, changing needs, or requirements impact project goals
- Contribute to ongoing process and product improvement efforts
- Associate degree or higher in Management Information Systems or related discipline or equivalent combination of education and experience preferred
- At least 1 year of implementation or customer support experience working in healthcare or financial technology industries
- Proficiency with Microsoft Office 365 Suite (Excel, Word, Outlook)
- Strong verbal and written communication skills
- Detail-oriented business analysis, problem solving, and organizational skills
- Ability to apply critical thinking to work independently
- Working knowledge of healthcare payment systems preferred
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