Property Manager

Job Description

Job Description

Job Function: Property Manager

Advanced Management Group is looking for Experienced, Motivated,

and Self-Driven Individuals with Determination to Succeed!

Job Description:

• Diligently strives to pinpoint expenses which can be reduced.
• Maintains accurate reconciliation of the property’s petty cash account.
• Serves as support on an as-needed basis for asset management initiatives, including mortgage refinancing, assessment of competitive market conditions, and any information needs which may arise.
• Diligently attempts to collect any and all charges due from the residents, taking any appropriate legal action when residents do not pay.
• Performs weekly physical inspections of the property and its grounds, rectifying any problems identified.
• Inspects all apartments made ready prior to putting them on the market as show units or allowing new residents to take possession.
• Directs maintenance staff to ensure that all amenity areas of the property are kept in acceptable condition and in working order.
• Stays aware of competitive market conditions, maximizing rental revenues at the property.
• Maintains rental schedule appropriately, allowing efficient pricing and leasing of units.
• Manages vacancy appropriately for market conditions.
• Responsible for on-going resident retention program as defined in the property management manual.
• Oversees concession programs and unit pricing, and monitors and adjusts to market conditions.
• Addresses all residents with balances after disposition(s) are to be sent to collection after thirty days.
• Must be aware of all charges in place both prior to move-in and during tenancy. All charge schedules are to be enforced consistently, according to property policy.
• Responsible for final review of month-end, per the month-end checklist which has been provided to the property.
• Must ensure that all monies received at the property are deposited in good form on a daily basis. The Property Manager guarantees that all funds for deposit are not left on the premises overnight.
• Responsible for the ultimate supervision of all staff members. This includes but is not limited to, monitoring daily staff activities, pinpointing staff strengths and weaknesses, identifying training needs, and motivating staff members.
• The Property Manager is a supervisory position and, as such, must be professional in all its activities.
• Holds a staff meeting once per week, which includes all team members.
• Logs all utilities on a monthly basis to spot any irregularities.
• The Property Manager is responsible for all departments’ adherence to budget limits.
• Required to take an active role in the preparation of property budgets, per instructions provided by asset management.
• Coordinates the make ready process, ensuring that all units are prepared according to standard when residents are scheduled to move in.
• Must identify necessary capital projects, analyzing their importance by weighing expense with increased property value the enhancement may create.
• Responsible for knowledge of mechanical systems, which will allow these to be preserved over time, minimizing replacement and maintenance expenses for the asset.
• Supervises the activities department, ensuring that our residents are provided with an exceptional and innovative activities program.
• Ensures that all phases of the leasing process are carried out consistently and effectively.
• Encourages the continued education of its staff members. Clearly defines education goals for each staff member and monitors throughout the year with regular employee check-ins.
• Discusses all questionable issues which cannot be deemed “every day” with their assigned Regional Manager and HR to minimize exposure to any liability.
• Property inspections must include time spent analyzing all facets of the property including amenities, all common areas, and all amenity areas for existence of any risk factors or conditions creating any liability for the asset
• Advertising must be reviewed on a monthly basis for effectiveness. All changes to advertising must be discussed with a Regional Manager, and the Director of Marketing and Business Development.
• All incidents occurring on the property should be immediately reported to the Regional Manager using the appropriate incident report form.
• An inventory of all equipment and accessories owned by the property must be kept up-to-date.
• The Property Manager is responsible for ensuring that all appropriate licenses have been secured for operation of the property.
• The Property Manager is responsible for monitoring staff interaction with residents.
• All staff members are to deal with residents in a strictly professional manner.
• Responsible for development of an organized process whereby the property is marketed to as many sources of traffic in the community as possible.
• All elements of the property’s submarket are to be monitored and understood, including competing properties, new business development, population growth, demographic changes, etc. These factors must be analyzed on a continual basis to ensure that the property’s operations respond accordingly.
• All resident files are to be audited and kept in accordance with federal or state requirements in a confidential , locked area on a consistent basis.
• The Property Manager may be called upon to evaluate potential acquisitions in its market.
• This position requires extensive walking and stair climbing and, as such, qualifications for the position require the ability to perform these functions with or without an accommodation on a daily basis repeatedly.

These responsibilities are a framework, but not all encompassing. Other duties may be assigned by Advanced Management Group.

Job Requirements:

• Superior customer service skills including the ability to manage difficult customers and/or situations.
• Professional verbal and written communication skills.
• Strong closing techniques.
• Detail oriented: organizational, time-management and problem solving skills, ability to manage conflicting priorities and adjust priorities as necessary.
• Intermediate knowledge of Microsoft Outlook, Word and Excel.
• Obtain Property Management credential (ARM or CAM).
• Obtain Crime Free Housing training and Certificate.

Required Experience:

• Minimum of three years’ experience in a Property Manager position.
• Previous leasing experience.
• Experience using Onesite or other related property management accounting software is preferred however not required.
• Supervisory experience required.

Supervisory Responsibilities:

• The Property Manager is responsible for managing all staff on property as well as any other AMG employee who may be working on property in a temporary capacity.

Position Reports to:

Regional Manager