Customer Service Representative
Pinnacle Peak Animal Hospital, located in North Scottsdale, AZ is looking to hire a part-time (<20 hours) Customer Service Representative (CSR) with the potential for full time in the future.
Key Responsibilities:
- Focus on exceptional client service and communication skills
Greet clients and pets with warmth and professionalism creating a lasting impression with the intention to always exceed our client's expectations.
- Friendly attitude and confidence to deal with stressful situations and must show empathy during difficult situations.
Ability to multitask, answer multi-line phones, schedule appointments, and manage client communications professionally via phone, text and email
Computer literacy, check patients in and out, collect payments, and review invoices and financial issues
Maintain accurate client and patient records
Assist with client education and follow-up communication
Support the team of veterinarians, techs and veterinary assistants during busy periods while maintaining a positive attitude
Qualifications:
Prior customer service experience required (veterinary or medical office experience preferred)
Strong communication and interpersonal skills
Ability to multitask in a fast-paced environment
- Dependable, team-oriented, and detail-focused
Compassion for animals and their people
- Every Other Saturday is REQUIRED (8:30am - 1pm)
Why You’ll Love Working With Us:
Supportive, team-focused work environment
Opportunities for growth and learning
Employee pet care discounts
Competitive pay based on experience
If you’re passionate about customer service and love work working in an animal-centered environment, we’d love to meet you!
To Apply:
Please submit your resume to [email protected].
Hiring Manager Dobrovolny, Victoria
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