Systems Engineer

Position Overview

MetroSys is seeking a Systems Engineer I who currently resides in the Greater Phoenix area to provide hands-on support for enterprise Microsoft and infrastructure environments.

This is an onsite, early-career engineering position offering exposure to Windows Server, Active Directory, Microsoft 365, virtualization, backup and recovery, cloud technologies, and enterprise infrastructure operations .

The ideal candidate has 1–3 years of IT infrastructure experience and is ready to move beyond traditional help desk support into systems engineering.

Key Responsibilities

• Administer and support Windows Server environments.
• Support Active Directory, DNS, DHCP, and Microsoft 365.
• Monitor servers, virtualization platforms, storage, backup systems, and infrastructure services.
• Assist with server provisioning, patching, upgrades, and lifecycle management.
• Troubleshoot Windows Server, authentication, virtualization, and infrastructure issues.
• Perform system health checks and preventative maintenance.
• Monitor backup jobs and assist with restore requests and disaster recovery testing.
• Support vulnerability remediation, security hardening, and compliance activities.
• Maintain accurate system documentation and operational procedures.
• Work alongside senior engineers on infrastructure projects and upgrades.
• Collaborate with networking, security, service desk, and cloud teams.
• Participate in scheduled after-hours maintenance as needed.

Required Qualifications

• Must currently live in the Greater Phoenix, AZ metropolitan area.
• 1–3 years of experience in systems administration, infrastructure support, or a similar technical position.
• Hands-on experience with:
  • Windows Server
  • Active Directory
  • DNS and DHCP
  • Microsoft 365
• Familiarity with VMware vSphere or Microsoft Hyper-V.
• Basic knowledge of backup and recovery technologies.
• Understanding of TCP/IP networking fundamentals.
• Basic PowerShell knowledge.
• Strong troubleshooting, communication, and documentation skills.
• Ability to work onsite in Phoenix five days per week.

Preferred Qualifications

• Microsoft Azure experience.
• Microsoft Intune or MECM/SCCM experience.
• MSP or enterprise infrastructure experience.
• Microsoft, VMware, or CompTIA certifications.
• Exposure to regulated or financial-services environments.