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Counselor, TRIO Student Support Services

League for Innovation in the Community College
Chandler, AZ
Job Open

Thursday, January 8, 2026

Job Closed

Friday, January 30, 2026

Job Term

  • Full Time

Category

  • Academic Support Staff

PLEASE NOTE: This is a grant-funded position awarded for 2025 to 2030. Applications for this position may be completed and submitted using the following link:

Who We Are

With three campuses along Colorado’s Front Range, Front Range Community College is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

Each year approximately 5,000 FRCC students transfer to four-year universities. FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “Top Online Colleges” in the country by Newsweek.

One of FRCC’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. FRCC’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive.

FRCC employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

Who You Are

As the TRIO Student Support Services (SSS) Counselor, you will support the vision of Front Range Community College (FRCC) by creating a superior student experience. You will do this by removing barriers to success and promoting innovative retention strategies focusing on student success. You will also foster an environment of strong campus and community relationships and support the College’s strategic priorities around Equity, Inclusion, and Diversity.

As the TRIO SSS Counselor, you will provide proactive wraparound support for students from first-generation, limited-income, and disability backgrounds to help them achieve their higher education goals. You will assess student needs and develop a customized plan to ensure the appropriate interventions are identified to meet the participant’s needs. You will provide one-on-one academic success coaching and advising to assist students in developing an educational and career plan that includes selecting courses, connecting to campus and community resources, and staying on their path to completion. You will also perform other responsibilities that support the TRIO SSS program objectives and initiatives. This holistic approach will serve students throughout their FRCC journey to promote retention and completion.

This position does have the opportunity to work remotely occasionally but does require a strong campus presence and may occasionally travel to all three FRCC campuses. The TRIO team works on campus Monday – Thursday and remote on Fridays. There are some occasional Fridays when in-person presence is required.

Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

SALARY: $55,046 - $57,798 annually

The salary range reflects the minimum and maximum starting salary for the position. When determining the starting salary for a new employee, FRCC takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the requirements of the position, as well as the position’s scope and complexity, internal pay equity and external market value.

BENEFITS: For information about benefits, please view APT & Faculty Benefits.

SELECTION PROCESS: Position will remain open until filled with a priority deadline of January 22, 2026. This posting may be used to fill multiple or similar positions.

Preliminary screening will be made on the basis of a completed application package submitted by the candidate. In your application, please include a resume and cover letter that specifically addresses how your background and experience align with the requirements, qualifications and responsibilities of the TRIO Student Support Services Counselor.

Primary Duties

Personalized Student Support:

  • Provide proactive, one-on-one academic, career, and financial aid advising, creating individualized success plans and connecting students to campus and community resources.
  • Monitor academic progress and implement timely interventions to promote retention and graduation.

Empowering Workshops & Community Engagement

  • Develop and facilitate inclusive programming such as Wolf Success Workshops focused on academic skills, financial literacy, and personal well-being.
  • Collaborate across departments and with external partners to strengthen students’ campus connections and support networks.

Student-Centered Documentation & Compliance

  • Maintain accurate, confidential records aligned with program goals and federal requirements.
  • Support reporting efforts that highlight student outcomes and program impact.
  • Equitable Outreach & Recruitment
  • Actively engage prospective participants and their families through presentations and events that reflect FRCC’s commitment to access and inclusion.
  • Build partnerships with schools and community organizations to broaden student reach.

Professional Collaboration & Development

  • Share program insights with FRCC staff to enhance collective student support.
  • Stay informed on inclusive practices and emerging strategies to improve student persistence and success.

Required Competencies

  • Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals.
  • Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do.
  • Data Usage: Looks at the data within the department, paying particular attention to what the data shows about the department's performance and student impact. Works with the next level supervisor to brainstorm changes that can be implemented to improve a program or service that the department provides.
  • Cultural Self-Awareness: Willing to examine own beliefs and acknowledge own biases and how they have impacted or may impact the ability to serve students.
  • Cultural Competence: Recognize the need to become knowledgeable about the ways to communicate and support students of other backgrounds. Change approach to reflect the new learning.
  • Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes that lead to inequity in serving students. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals.
  • Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department.
  • Leading from the Middle: Lead from your position by not only closely examine your responsibilities for the department, but in bringing forward ideas to your supervisor the college should consider to be more student centered.
  • Team Building: Participate in team-building exercises and strive to build positive and collaborative relationships with colleagues both within the department and in other departments within the college.
  • Collaboration: Willingness to work with colleagues across departments to further student engagement.
  • Compliance Framework: Understand the structures in place to ensure compliance with the rules, regulations and policies of the college and federal government.
  • Event Planning: Develop and execute workshops to support student needs in partnership with FRCC staff, faculty, and community partners, as well as virtual and in-person events for program recruitment & outreach.

Qualifications

Required Education/Training & Work Experience:

  • Bachelor’s degree in education, social work, social sciences, or related field
  • Two years’ experience working with students in an educational setting, preferably in higher education and student affairs in areas such as admissions, advising, financial aid, career development
  • Experience working with students from underrepresented student populations (first-generation, limited-income, students with disabilities)
  • Ability to support and advance FRCC’s commitment to equity and inclusion.
  • Demonstrated strong written and oral communication skills, including experience making public presentations to a variety of audiences.
  • Demonstrated ability to relate effectively with a variety of constituents, including students, faculty, staff, and the larger community

Preferred Education/Training & Work Experience

Ability to communicate effectively in Spanish.

Welcoming. Respectful. Inclusive. Together, we are FRCC.

For information on Front Range Community College’s Security, including Clery Act/Crime Statistics for the campuses and surrounding area, view FRCC’s Annual Security Report
Posted 2026-01-10

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