(Part-Time) Collections Specialist

Description We are looking for a skilled (Part-Time) Collections Specialist to join our team in Phoenix, Arizona. In this role, you will primarily focus on coordinating collection activities related to the service department, requiring attention to detail and effective communication. This is a long-term contract position that offers flexibility and the opportunity to contribute to improving internal processes. Responsibilities: - Collaborate with the service manager to address outstanding invoices and resolve any discrepancies. - Research collection issues thoroughly to ensure accurate billing and follow-up. - Maintain detailed records of collection activities using tools such as Excel and Sage software. - Communicate effectively with clients to address questions or concerns regarding service costs. - Monitor and track the status of collections, ensuring timely follow-ups. - Assist in developing and implementing a structured collection process to improve efficiency. - Prepare reports on collection status and progress for the corporate team. - Handle a high volume of service-related collections with smaller dollar amounts. - Work with the internal team to align collection efforts with organizational objectives. - Ensure compliance with company policies and procedures during all collection activities. Requirements - Proven experience in commercial and consumer collections, including B2B collections. - Strong knowledge of collection processes and billing collection practices. - Proficiency in using Sage software and Excel for tracking and reporting. - Excellent research skills to investigate and resolve collection issues. - Effective communication and negotiation skills for handling client interactions. - Ability to manage a high volume of transactions with attention to detail. - Familiarity with credit and collections systems. - Capability to work independently and collaborate with cross-functional teams. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .