Event Planning Manager
- Serve as the primary contact for clients after the booking phase, building strong relationships and ensuring all event details are captured and executed.
- Coordinate internal departments (F&B, Banquets, AV, Rooms, etc.) to ensure seamless delivery of group programs and meetings.
- Conduct pre-event meetings, create detailed Banquet Event Orders (BEOs), and manage group resumes.
- Collaborate with Sales, Revenue, and Operations to maximize revenue opportunities and guest satisfaction.
- Maintain accurate event files, timelines, and records in accordance with brand standards.
- Resolve any event-related issues with professionalism, urgency, and client focus.
- Conduct post-event follow-ups, contribute to event recap, and service improvement efforts.
Qualifications:
- 2+ years of experience in hotel event planning, group services, or conference planning (non-wedding/social preferred).
- Strong understanding of meeting space operations, event logistics, and banquet coordination.
- Exceptional organizational and communication skills.
- Experience working with Delphi, Opera, or similar systems preferred.
- Ability to manage multiple events and priorities in a fast-paced environment.
- Flexible schedule, including some evenings/weekends as event needs dictate.
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