Senior Property Manager

Summary

The primary purpose of this job is to directly manage the assigned property/properties and effectively supervise the property team in a manner that realizes the maximum return to the Landlord/Owner and provides the highest level of service to the owners and tenants of each property.

Primary Job Outcomes

• Understand and meet owner/asset management goals and objectives for the property.


• Assure lease compliance and control costs on assigned property


• Maintain positive relationships with tenants, owners, vendors and co-workers.


• Set up and oversee property office and team


• See that Stockdale is in full compliance with management agreements and other governing documents.

Primary Job Responsibilities:

Property Operations

• Regularly inspect property and assure high standards of property maintenance.


• Ensuring compliance with environmental safety regulations for life science and office building

Vendor Relations

• Supervise vendors to attain efficient and effective service while controlling costs.


• Competitively bid all contracts on a regular basis.


• Responsible for oversight of all engineering work orders.

Tenant Relations

• Collaboratively work with tenants and owners to resolve property and lease issues.


• Develop and implement effective tenant retention policies and procedures tailored to the building’s occupancy.


• Work with attorneys to resolve legal issues such as evictions, lock-outs and interpretation of lease clauses.


• Abstract, interpret and continually enforce lease agreements.


• Providing high-touch "white-glove" service to biotechnology and office tenants

Accounting and Financial Reporting

• Prepare, implement and manage budgets for assigned properties.


• Prepare owner and lender operating reports in the required format and frequency.


• Review and analyze monthly financial information on assigned properties.


• Approve weekly accounts payable reports and related invoices.


• Approve monthly Rent Pre-Posting Report.


• Perform detailed annual expense (CAM) reconciliations in accordance with the terms of individual leases.


• Prepare manual Tenant Statements if necessary.


• Responsible for minimizing accounts receivable and rent collection from tenants.


• Monitor cash position of properties and provide required notice to ownership for funding.


• Prepare necessary adjustment forms for tenant and general ledger adjustments.

Leasing and Construction Management

• Assist assigned leasing brokers on all leasing issues.


• If necessary, take the lead on negotiating lease renewals and expansions.


• Work closely with construction manager, provide resources and oversight on an as-needed basis.


• Determine maintenance needs and capital improvements. Bid and coordinate tenant improvements.

Acquisitions

• Assist Stockdale acquisitions team and asset manager in due diligence required in the purchase of additional properties. Tasks could include property inspections, supervision of 3rd party inspectors, tenant interviews, review of leases and contracts, budgeting, employee interviews and transition.

Expected Job Behaviors

• Work cooperatively with other members of the property management team to achieve high levels of customer satisfaction.


• Supervise, train and develop property managers, management assistants and building engineers.


• Contribute ideas to continually improve property management services and internal processes.


• Be responsive to requests for information from clients and other members of the organization.


• Ability to respond pleasantly and accurately to time sensitive requests.


• Be a team player; collaborate; be responsive to others’ needs for help.


• Treat information with confidentiality.


• Communicate with others in a positive manner; project a professional image.

Required Knowledge, Skills and Abilities

• Good organizational, leadership and people skills


• Good verbal and written communication skills


• Proficient in Microsoft Office; specifically Excel and Word


• Ability to read and interpret leases and other contracts


• Ability to prepare CAM reconciliations and budgets


• Ability to read and understand blueprints and construction drawings.


• Computer literate – able to prepare correspondence, access information from property management software and conduct business via e-mail and internet.


• Ability to work effectively with a diverse set of personalities

Minimum Qualifications

• Certification: Must possess Real Estate License where required


• Experience: 5-10 years experience in commercial life science and/or office property management required


• Experience in the management of medical office buildings preferred but not required


• Experience in oversight of building and tenant improvements required


• Professionalism in appearance, aptitude, communication and performance


• Education: College degree in related field and CPM or RPA preferred