Assistant Store Manager

What to expect when you work here

As an Assistant Store Manager (ASM) you will share responsibility for managing the stores team members and the overall success of the store including holding Sales Associates accountable for meeting sales goals by ensuring that they provide friendly enthusiastic customer service for the American V-twin motorcycle rider novice or seasoned. You will be expected to maintain a strong sense of product knowledge surrounding V-Twin Harley Davidson and/or Metric cruisers as well as parts accessories and technical knowledge. You will provide customers and team members with in-depth information on product features and benefits. You will also assist with and be knowledgeable in all store operations including opening and closing procedures administering returns/store credit special orders and dividing tasks amongst Sales Associates.

You can expect our 5 Core Values to drive everything we do.

Aim For The Podium:

• We provide an outstanding shopping experience and deliver exceptional customer service. The ASM is the lead sales driver for the team providing training leading by example and communicating sales goals

• Demonstrate ownership of store presentation by assigning and assisting with cleaning stocking organizing and merchandising tasks

• Stay up-to-date with our brand and product knowledge company information sales and company-wide events truly becoming a resource to the stores team members and to our customer base

Take Risks; Wear a Helmet:

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas

• Improve the operational efficiency of J&P Cycles retail operation by offering thoughts and ideas on how to consistently provide a better experience to the customer.

• Dont be afraid to fail; no one is right all the time but you can always be well-prepared

Share The Road:

• We take the health safety and wellness of our employees seriously. Our Wellness program and safety committee offers workshops classes resources etc. to all of our team members 

• Our Diversity Equity and Inclusion council and employee resource groups promote open and honest communication remove barriers and champion policies to build a more equitable environment

• Do the right thing and lead by example with a friendly and upbeat personality

Keep It Real:

• Well start you at a fair hourly base pay with additional sales incentives available plus we offer generous employee discounts on all products

• Full Time benefits include Medical/Dental/Vision/Life/Accident Paid Time Off 401K and a generous employee discount

• Because a whole lot of life happens between paychecks Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire

• We see customers of varying degrees of riding experience every day so you will explain the same principles over and over day in and day out

• Creating memorable experiences for our customers starts with a team of passionate motorcycle enthusiasts who share the love of the ride. This means you also ride have a varied riding portfolio and will want to share your stories from the road or the track with our customers. 

Fuel Your Passion:

• Work in an industry that you are passionate about!

• We are a growing company and we promote from within - career opportunities!

• Represent J&P Cycles at special events such as Bike Nights International Motorcycle Show Sturgis Daytona Bike Week and more! 

• We have the best customers! Riders are passionate friendly charitable community-minded people and we get to interact with them every day!

Qualifications :

Our next Assistant Store Manager has:

• 2 years sales management product sales customer service experience ideally in a specialty retail environment

• Experience with leading coaching mentoring and/or teaching a team (retail or otherwise)

• Experience with computers (MS Excel) and POS systems

• Technical knowledge on V-twin Harley Davidson and/or metric motorcycles

• A self-starter mentality that consistently delivers an outstanding personalized retail experience

• An open mind and is eager to learn and be a part of the riding community

• Motorcycle riding knowledge or interest (strongly desired but not a requirement)

Additional Information :

J&P Cycles provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics.

Remote Work :

No

Employment Type :

Full-time