Business Systems Analyst (Phoenix)

Business Systems Analyst (NetSuite) – Operations / Supply Chain

Hybrid | 3 days onsite (Tues–Thurs)

Overview

Our client is looking to add a Senior Business Systems Analyst to support core Operations functions including purchasing, planning, scheduling, and inventory.

This role is centered around NetSuite and related systems, with a focus on day-to-day support, system improvements, and driving more efficient workflows across operations. You’ll partner closely with stakeholders to troubleshoot issues, enhance system capabilities, and deliver practical, scalable solutions.

It’s a hands-on role in a multi-site manufacturing environment, well-suited for someone who enjoys working at the intersection of systems and operations and making a direct impact on how teams run day to day.

What You’ll Do

Systems Support (Operations)

* Act as the main point of contact for system support across Purchasing, Planning, Scheduling, and BOM management

* Work through tickets, resolving system issues and data inconsistencies

* Identify underlying problems and implement lasting fixes

ERP Improvement & Optimization

* Enhance NetSuite functionality across inventory, planning, and warehouse workflows

* Refine system configurations and improve data quality

* Drive more efficient, standardized processes

WMS Support

* Assist with WMS implementation and ongoing improvements

* Work with warehouse teams to ensure adoption and usability

* Support better inventory tracking and material movement

Projects & Enhancements

* Support system upgrades and process improvement initiatives

* Gather requirements and help prioritize initiatives

* Translate business needs into system changes and enhancements

Cross-Functional Partnership

* Collaborate with Operations, Finance, and Technology teams

* Serve as a reliable partner to Operations leadership

* Surface opportunities to improve systems and workflows

Documentation & Process Support

* Maintain documentation for workflows, systems, and SOPs

* Help establish consistent, scalable processes

* Support data accuracy and proper system usage

What You Bring

Required

* 3–5 years in a Business Systems Analyst, ERP Analyst, or similar role

* Strong understanding of supply chain operations:

* Inventory management

* Purchasing and planning

* Warehouse operations

* ERP experience ( NetSuite preferred)

* Hands-on troubleshooting and end-user support experience

* Experience with system implementations or enhancements

* Strong analytical and problem-solving skills

* Ability to manage multiple priorities

* Clear communication across technical and business teams

Preferred

* Experience with WMS

* Background in manufacturing or multi-location environments

* Familiarity with integrations and system data flows

* Experience in structured or compliance-heavy environments

* Exposure to project management

* Experience with reporting/BI tools (e.g., Power BI)