Bilingual Insurance Customer Service Representative

Job Description

Job Description

Are you looking to join a business that cares for both its customers and you?

Allstate - Frazier Insurance Agency in Mesa, Arizona, is looking to add a Full-Time Bilingual Insurance Customer Service Representative to our growing team.

If you are a motivated self-starter who is always able to provide amazing customer service, then this is your opportunity for a rewarding career with excellent income and growth potential. If you are willing to learn and be trained, we can teach you everything you need to know about working in the ever-growing insurance industry. We will help you get licensed to begin your career in the insurance industry! We have been in business for many years and pride ourselves on the mentorship and training of new insurance agents. We offer a professional and neat office environment, including scheduled appointments, but we have fun while we work hard. Our main focus is to educate our clients to ensure they are making the right decisions to get the coverage they need.

If you love interacting with people and want to provide outstanding customer service at an agency that cares about both our clients and you, apply today!

Annual Base Salary Based on Experience

Property and Casualty Licensing Assistance

1-hour lunch

Paid Time Off (PTO)

Evenings Off

Paid Holidays

Professional Development

Professional Work Environment

Team Building Activities

Sales contests/competitions

Equipment Provided

Office Snacks and Coffee

Full-time (M-F 9 am - 6 pm)

• Your relationship-building skill set will be put to use by fostering strong relationships with clients to maintain client retention and satisfaction with follow-up appointments
• With your keen attention to detail, youll be assisting clients with policy changes, updating client information, and scheduling appointments
• Use your savvy skills to cross-selling and rounding out client accounts
• Your outstanding customer service skills will be essential in educating and advising clients on their policies

• A Property & Casualty license is required. If you don't currently have a license, you must be willing to obtain it.
• Must be fluent in Spanish and English.
• A team player who is goal-oriented with a positive attitude
• Tech-savvy, with basic computer software knowledge, and self-starter with the ability to prioritize.
• Excellent written and verbal communication skills including professional phone and office etiquette.