Mammography Tracking Rep

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mammography Tracking Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21 st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

 

You Will:

• Performs all mammography tracking functions including; generating, tracking and mailing patient result letters
• Follow up on undeliverable addresses, enter & maintain and develop statistical information and reports
• Retrieve and enters pathology reports and information on all abnormal mammography exams
• Assist with non-located call-backs to retrieve mammography files
• Enter and maintain all necessary records into the Mammography Tracking System.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

You Are:

• Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, vendors & referring physicians
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and possess strong organizational skills

To Ensure Success In This Role, You Must Have:

• High School Diploma or GED
• Intermediate/advanced computer skills
• Strong multitasking and communication skills
• Strong attention to detail and organizational skills
• Medical terminology knowledge is preferred.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: USD $16.00 - USD $20.00 /per hour Shift: Mornings Shift Variations: Monday- Friday : 8:30am-5:00 pm