Description
The Field Service Technician will be required to perform both in-shop and field service work. Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties:
+ Travel to customer sites to install, repair, and perform preventative maintenance to customer's equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables).
+ Interacts with all levels of people, both inside and outside the company.
+ Performs Preventative Maintenance inspections of customers' batteries, chargers, battery handling equipment, and battery changing/charging area and records data.
+ Replaces defective parts, reassembles battery, and fuses lead parts with gas torch.
+ Waters, Washes, cleans, and neutralizes customers' batteries at customers' location.
+ Installs equipment at customer's facility to ensure full functionality according to specifications.
+ Provides on-site technical assistance to help troubleshoot and repair equipment.
+ Maintains records of performance reports.
+ Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
+ Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer's operation.
+ Traveling to different sites in Arizona to assist in the above tasks.
Skills
cat5
Additional Skills & Qualifications
A high school diploma or equivalent; or industry-related experience and/or training; or an equivalent combination of education and experience.
Basic knowledge of Microsoft Office and the Internet.
Basic mechanical aptitude.
Previous customer service experience in-field support.
Able to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English.
Able to perform basic math and solve simple equations.
Must be able to work flexible hours and respond to after-hour service calls when required.
Preferred Qualifications
Certificate/Diploma in Mechanical/Electronics/ Electrical or related if the application for location
A basic electrical understanding
The use of test equipment and reading schematics
Hands-on job experience
Experience should be substantively in the Electrical related field where applicable
Driving Requirements
Must have a valid driver's license and a safe driving record with minimal traffic violations.
Able and willing to travel to customer sites.
Able and willing to do overnight travel.
Must be at least 18 years of age to drive a company vehicle
Able and willing to operate a forklift.
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Phoenix, AZ.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Phoenix,AZ.
Application Deadline
This position is anticipated to close on Dec 18, 2025.
h4> About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.