Sr Business Process Analyst

Profile We offer remote work opportunities for those residing in the following states ONLY: AZ, AK, AR, *CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TX, UT, VA/DC, * WA, WI, WY

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!!

Job Summary

The Senior Business Process Analyst provides expertise in gathering business rules, developing process design, and implementation of process solutions. The position collaborates with relevant departments to design process flows, create process change documentation, validates process change is in alignment with TriWest business needs and Veteran's Administration's Healthcare requirements. Facilitates meetings, identifies, collects, organizes and prioritizes process requirements and business processes changes to meet business requirements. Clarifies complex business issues and recommends solutions. Advocates business process improvement through data analysis, process change and technology application.

Education & Experience

Required:

o Bachelor's degree in Business or a related field or equivalent experience

o 3+ years in a Business Analyst role or related Process Improvement experience.

o Experience with driving moderate to complex projects

o Experience with process flow documentation and design

o Intermediate to advanced Excel and Visio skills

Preferred:

o 2+ years experience in a healthcare or call center environment

o Experience in Tableau and SQL or other data management tools/languages

o PMP certification

Key Responsibilities

o Performs as a key member of business operations improvement team utilizing expert process improvement skills and strong understanding of business functions.

o May lead project team assignments of moderate to complex scope requiring expert technical skills and good understanding of business functions. Coaches, mentors and trains project team members.

o Responds under short turnaround times to process change requests and answers detailed questions on existing processes.

o Identifies opportunities for potential ROI benefits through process designs.

o Reviews existing processes and identifies opportunities for process improvements.

o Effectively educates colleagues and/or leadership on correct operational processes.

o Develops, delivers and maintains quality business process solutions to support short/long term business goals.

o Recommends creative and innovative process solutions to business for technical problems.

o Analyzes and identifies core business processes for application design.

o Communicates issues openly, honestly, and timely with peers, management and leadership.

o Prepare and present new initiatives to senior leadership to help obtain process change approval.

o May work with vendors to implement process solutions via software solutions.

o Participates in the definition, implementation, and execution of best-practices.

o Regular and reliable attendance is required.

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:

• Medical, Dental and Vision Coverage
• Generous paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

*Annual base salary for Colorado and Washington State residents: $85,000 - $101,000 depending on experience*

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.