Sales & Service Advisor

Haralson Tire
Safford, AZ

Job Description

Job Description

Salary: DOE

We are seeking to hire a talented Sales and Service Advisor to join our team. If you're excited to be part of a winning team, Haralson Tire Co. is a great place to grow your career.

Responsibilities

  • Greet customers and offer excellent customer service from intake to release of their vehicles
  • Determine and diagnose issues based on customer description and vehicle condition
  • Translate customer-reported problems to actionable work orders for technicians to complete
  • Order necessary parts from suppliers and double-check that they are delivered to technicians
  • Ensure that work provided to customers meets company quality standards
  • Invoice and collect payment from customers for services rendered
  • Handle and resolve customer complaints regarding services
  • Maintain customer records and enter data into computer databases

Qualifications

  • Working knowledge and experience of automotive products, repairs and parts
  • Strong communication skills and the ability to translate customer needs to workable technician orders
  • Basic knowledge of computer programs including word processing and database tools
  • Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
  • Exceptional customer service skills based on experience
  • Basic mathematics skills to prepare and process bills and customer payment
  • Ability to communicate complicated processes to customers


Paid vacation, paid birthday, insurance available, 401k with up to 4% match. We are a drug free workplace. EOE.

Posted 2026-05-29

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