Banquet Steward (Full-Time) - Arizona Biltmore

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.

Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.

Want to learn more about Arizona Biltmore? Hotel Website , Instagram , Facebook

As a Banquet Steward , you would be responsible for collecting all serviceware and allocating in accordance with banquet event order (BEO) to supply the function and removal of all serviceware following the event to ensure proper clean up. Specifically, this includes but is not limited to, the following duties:

• Anticipate equipment needs from event order and count out same.
• Set up equipment stations in designated areas so service staff can carry out their functions.
• Establish bus stations in service corridor for efficient operation
• Transport soiled ware to wash area and return empty Queen Mary trucks to bus area.
• Wash dishes and other cooking utensils, as needed.

This is a full-time position and you must have availability to work days, nights, weekends, and holidays.

• At least one (1) year of prior work experience
• Food Handlers Card
  
• Prior experience in a high-volume, fast paced operation, preferred
• Prior luxury resort experience, preferred
• Ability to read and speak basic English language so as fully comprehend job requests, caution notices, event orders and similar written material.
• Ability to count serviceware during Big Four inventory.
• Ability to perform duties in extreme temperature ranges.
• Ability to read and understand BEO`s in order to perform essential functions of the job.
• Sense of urgency
• Takes initiative
• Ability to work with and without supervision.
• Team player