Digital Product Manager

job summary:
Seeking a Senior Lead Digital Product Manager to support modernization efforts across our Credit Card business. In this role you will act as the Business Authority at the Product Area level, you will develop, evolve, and communicate the product area vision, priorities, and strategy to key partners and stakeholders while obtaining feedback, managing risk, and ensuring regulatory and policy compliance. You will collaborate with the product manager on the overall product intention map, establish and monitor product area goals and performance indicators, and actively own the prioritization of a clearly understood product area backlog aligned to product area vision and goals.

location: Chandler, Arizona
job type: Contract
salary: $52.54 - 54.00 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:
In this role, you will:

- Act as the single accountable Product Owner for the product area, ensuring clarity of vision and priorities.

- Develop and communicate the product area vision, goals, and performance indicators to stakeholders and teams.

- Own and prioritize a transparent, well-maintained backlog aligned to product area objectives.

- Define and refine user stories and features with clear acceptance criteria; accept stories once they meet the definition of done.

- Collaborate closely with delivery teams, product managers, and cross-functional partners to refine features and ensure alignment.

- Facilitate frequent collaboration between customers, stakeholders, and teams throughout the product lifecycle.

- Coordinate with other product owners to deliver a seamless customer experience across products and journeys.

- Maintain continuous communication with product managers and delivery teams to manage dependencies and resolve sequencing conflicts.

- Inspire and lead high-performing, cross-functional teams while fostering a culture of transparency and empowerment.

- Ensure compliance with regulatory and policy requirements while managing risk effectively.

- Influence prioritization and roadmaps by advocating for user needs across the full product scope.

- Support product and cross-functional teams in applying human-centered design practices.

- Translate customer insights into strategic design direction that scales across multiple teams.

- Develop and maintain standards to promote reusability and consistency.

7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

qualifications:
7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Experience with agile methodologies and cross-functional team collaboration in Consumer Lending and/or Credit Card sectors.

Strong communication and stakeholder engagement skills, including the ability to communicate effectively at all levels of the organization, including senior executive leadership.

Understanding of data-driven product development and performance measurement.

Exposure to AI/ML models for conversion/balance deepening optimization.

Ability to translate business objectives into technical requirements and product roadmaps.

Experience with human-centered design principles.

Strong risk management and dependency management skills, including experience with control ownership.

Ability to influence and lead organizational change in a dynamic environment and work successfully within a matrix structure.

Experience collaborating with delivery teams and refining features/user stories, ensuring acceptance criteria are clear and met.

Comfortable with ambiguity and skilled at facilitating discussions to explore optimal solutions. Comfortable with ambiguity and skilled at facilitating discussions to explore optimal solutions.

Experience with agile practices and tools such as Confluence and Jira.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.