Benefits Manager

Ignite Human Capital
Arizona

Position Overview

We are seeking an experienced Benefits Manager or Director to lead and stabilize employee benefits operations during a period of increased organizational demand and limited staffing.

This is a high-impact, hands-on leadership role within a fast-paced, high-accountability environment . The benefits function is currently lean, and this role will require an individual who is comfortable stepping into a complex operation that needs immediate structure, ownership, and execution.

Candidates should approach this opportunity eyes open : the culture is demanding, expectations are high, and success will require both strategic expertise and a strong willingness to operate in the details.

Key Responsibilities

Benefits Strategy & Administration

  • Own the full lifecycle of employee benefits programs, including medical, dental, vision, life, disability, FSA/HSA, retirement plans, wellness programs, and voluntary benefits

  • Ensure accurate, compliant, and timely administration of all benefits offerings

  • Evaluate plan performance, utilization, and costs; recommend enhancements and cost-containment strategies

  • Lead annual open enrollment planning, execution, and communication

Operational Leadership

  • Serve as the primary escalation point for complex benefits issues and employee inquiries

  • Manage vendor relationships, brokers, consultants, and third-party administrators

  • Oversee benefit audits, reconciliation processes, and carrier billing accuracy

  • Ensure compliance with federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, and IRS requirements

People & Team Leadership

  • Lead, mentor, and develop benefits staff as headcount allows

  • Operate effectively in a short-staffed environment while building sustainable processes for long-term stability

  • Establish clear workflows, documentation, and service standards

Cross-Functional Partnership

  • Partner closely with HR leadership, payroll, finance, and legal teams

  • Support workforce growth, high-volume hiring activity, and operational expansion

  • Provide benefits guidance to leadership on workforce planning and employee experience initiatives

Work Environment & Expectations

  • Fast-paced, deadline-driven culture with high standards of accountability

  • Significant workload due to lean staffing and operational demand

  • Requires strong prioritization, resilience, and the ability to remain composed under pressure

  • This role is not purely strategic, it requires consistent hands-on execution

Qualifications

Required

  • 7–12+ years of progressive experience in employee benefits administration

  • Proven experience leading benefits programs in complex or high-growth environments

  • Strong knowledge of U.S. benefits regulations and compliance requirements

  • Experience managing vendor relationships and benefit renewals

  • Demonstrated ability to operate effectively during periods of limited resources

Preferred

  • Experience in manufacturing, industrial, or highly operational environments

  • Prior leadership of benefits teams or enterprise-scale programs

  • Experience supporting large, multi-state employee populations

Key Competencies

  • High ownership mentality and strong work ethic

  • Ability to manage competing priorities with limited support

  • Exceptional attention to detail and follow-through

  • Strong communication skills with both employees and executive leadership

  • Comfortable navigating ambiguity and building structure where little exists

Posted 2026-01-23

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