Benefits Manager
Position Overview
We are seeking an experienced Benefits Manager or Director to lead and stabilize employee benefits operations during a period of increased organizational demand and limited staffing.
This is a high-impact, hands-on leadership role within a fast-paced, high-accountability environment . The benefits function is currently lean, and this role will require an individual who is comfortable stepping into a complex operation that needs immediate structure, ownership, and execution.
Candidates should approach this opportunity eyes open : the culture is demanding, expectations are high, and success will require both strategic expertise and a strong willingness to operate in the details.
Key Responsibilities
Benefits Strategy & Administration
Own the full lifecycle of employee benefits programs, including medical, dental, vision, life, disability, FSA/HSA, retirement plans, wellness programs, and voluntary benefits
Ensure accurate, compliant, and timely administration of all benefits offerings
Evaluate plan performance, utilization, and costs; recommend enhancements and cost-containment strategies
Lead annual open enrollment planning, execution, and communication
Operational Leadership
Serve as the primary escalation point for complex benefits issues and employee inquiries
Manage vendor relationships, brokers, consultants, and third-party administrators
Oversee benefit audits, reconciliation processes, and carrier billing accuracy
Ensure compliance with federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, and IRS requirements
People & Team Leadership
Lead, mentor, and develop benefits staff as headcount allows
Operate effectively in a short-staffed environment while building sustainable processes for long-term stability
Establish clear workflows, documentation, and service standards
Cross-Functional Partnership
Partner closely with HR leadership, payroll, finance, and legal teams
Support workforce growth, high-volume hiring activity, and operational expansion
Provide benefits guidance to leadership on workforce planning and employee experience initiatives
Work Environment & Expectations
Fast-paced, deadline-driven culture with high standards of accountability
Significant workload due to lean staffing and operational demand
Requires strong prioritization, resilience, and the ability to remain composed under pressure
This role is not purely strategic, it requires consistent hands-on execution
Qualifications
Required
7–12+ years of progressive experience in employee benefits administration
Proven experience leading benefits programs in complex or high-growth environments
Strong knowledge of U.S. benefits regulations and compliance requirements
Experience managing vendor relationships and benefit renewals
Demonstrated ability to operate effectively during periods of limited resources
Preferred
Experience in manufacturing, industrial, or highly operational environments
Prior leadership of benefits teams or enterprise-scale programs
Experience supporting large, multi-state employee populations
Key Competencies
High ownership mentality and strong work ethic
Ability to manage competing priorities with limited support
Exceptional attention to detail and follow-through
Strong communication skills with both employees and executive leadership
Comfortable navigating ambiguity and building structure where little exists
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