Application Architect

Dynamics 365 Architect

Location - Ability to work remotely anywhere in the US.

Insight at a Glance

• 8 billion in revenue

• Over 13,000 teammates globally

• No. 20 on CRN Tech Elite 250 list

• INamed ‘Emerging Visionary’ in Inaugural Gartner® Innovation Guide for Generative AI Consulting and Implementation Services report

• Newsweek’s America’s Greatest Workplaces

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the Role

Our Insight Apps & Integrations team is searching for an experienced, passionate and professional Architect specializing in Dynamics 365 CE and/or Dynamics 365 FO to join our team. You will serve as thought leader, solution visionary, technology expert to our clients and within our Insight team. You are a leader on client projects, helping clients envision future state capabilities, defining & designing modern application solutions, leading the implementation of those applications, and mentoring other Insight developers along the way.

We provide these services to our clients who are business of all sizes from startups to fortune 500 companies and in the public sector. What is consistent across our clients is that they are interested in transforming their business through modern applications and have engaged Insight to deliver on that vision.

What our D365 Architects Do

• Feature Implementation: Collaborate with the development team to deliver prioritized Dynamics 365 CE & FO features that align with client business objectives.
• Data Migration & Integration: Lead and manage data migration activities and integration of D365 CE & FO with other enterprise systems, ensuring data integrity and seamless interoperability.
• System Optimization: Continuously monitor and optimize system performance, ensuring scalability and reliability for mission-critical operations.
• Technical Issue Resolution: Identify, troubleshoot, and resolve technical issues, providing L2 & L3 support and corrections as needed.
• Runbook Creation: Develop and maintain comprehensive runbooks and documentation to support ongoing operations and incident response.
• Client Engagement: Work directly with client stakeholders to understand business needs, pain points, and technical challenges, translating them into effective D365 solutions.
• Mentorship & Leadership: Serve as a technical mentor within the team, sharing expertise and uplifting the skillsets of colleagues.
• Workshops & Presentations: Deliver technical recommendations, presentations, and workshops to client and internal teams.
• Compliance & Security: Ensure all solutions and processes adhere to Department of Corrections and public sector compliance, security, and privacy requirements. Work with stakeholders to address sensitive data and regulatory needs.
• Stakeholder Management: Demonstrate empathy, discretion, and professionalism when engaging with justice/public safety teams and navigating complex organizational structures.
• Work with sales for technical discovery and design:
  • Meet with clients to understand their needs and help envision cloud native solutions to meet those needs.
  • Understands cloud platform capabilities and architects solutions that efficiently meets client needs.
  • Helps understand required skillsets and collaborates with Practice Managers to plan for appropriate agile team makeup.
  • Contributes to Scoping, Estimates, Proposal, and Statements of Work (SOW) creation.
    

What We Look For

• Passion for Technology & Learning: Demonstrates a genuine interest in continuous learning and staying current with Dynamics 365 and related technologies.
• Collaborative Mindset: Thrives in team environments, working closely with technical and non-technical stakeholders to build complex solutions.
• Excellent Communication: Possesses strong verbal and written communication skills, especially in client-facing scenarios.
• Problem-Solving: Adept at mapping business needs to technical solutions, and proactively identifying and resolving challenges.
• Leadership & Mentorship: Acts as a thought leader and mentor, fostering a culture of knowledge sharing and professional growth.
• Adaptability: Comfortable working in dynamic, fast-paced environments and adapting to evolving client requirements
• Discretion & Integrity: Proven ability to handle confidential information and sensitive situations with professionalism and care, especially in regulated or public sector environments.
• Resilience: Ability to navigate ambiguity and shifting priorities in a corrections or public safety context.

Experience Profile

• 10+ years of industry experience, including hands-on software engineering and architecture roles.
• 4+ years of professional experience with Dynamics 365 CE & FO.
• 3+ years as an Architect, preferably in a consulting or client-facing capacity.
• Dynamics 365 CE and/or FO Expertise: Deep hands-on experience with Dynamics 365 CE and FO, including configuration, customization, data migration, integration, and performance optimization.
• Data Migration & Integration Tools: Proficiency with tools and methodologies for migrating and integrating data between D365 and other systems (e.g., Azure Data Factory, KingswaySoft, SSIS).
• Cloud Platforms: Experience with Microsoft Azure and related cloud services for hosting, scaling, and integrating D365 solutions.
• DevOps & Automation: Familiarity with DevOps practices, CI/CD pipelines, and automation for deployment and monitoring.
• Support & Troubleshooting: Proven ability to provide L2 & L3 support, including root cause analysis and corrective actions.
• Documentation: Skilled in creating and maintaining runbooks, technical documentation, and operational guides.
• Experience with large-scale data migration and integration projects.
• Experience working with public sector, government, or corrections clients

Be AmbITious - This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What You Can Expect

We’re legendary for taking care of you, your family, and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Full medical, dental, and vision as well as company 401k match.
• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Access to 11 thriving and diverse Teammate Resource Groups.

Our core values of Hunger, Heart, and Harmony guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match—we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Salary Range - $140,000 - $160,000

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here .

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Posting Notes: Chandler || Arizona (US-AZ) || United States (US) || Sales/Business Development || None || US - Chandler,AZ ||