Consignment Specialist
Job Description
Job Description
Job Title: Consignment Specialist
Department: Consignment
Reports to: Consignment Specialist Manager
Position Purpose :
Under limited supervision, is responsible for creating, storing, retrieving and updating vehicle consignment document files. Assures the accuracy of data and filing system for consignment transactions. Assists consignment manager with all live auctions. Performs all tasks required for both seller and buyer fulfillment of legal documents and funds collection.
Key Areas of Responsibility :
- Decode all incoming VINS
- Run Carfax report for each consignment 1981 and newer
- Check over titles for correct name/year/make/model/vin, liens etc
- Check vin pictures for consistency with title and correct plate/fasteners
- Edit description to style guide or for errors
- Make sure apps are complete and in proper order before moving forward
- Answer incoming consignment phone calls
- Request missing items via phone first and email as a secondary form
- photos
- title copies
- trust copies
- dealer documents
- awards/document pics and or copies
- Evaluate and determine value for each consignment application for placement
- Call customer to confirm lot placements before auction
- Be onsite during Scottsdale auction to help with shippers/front desk duties/office work/cashier
- After auction assistance with Bill of Sale emailing, file organization and any after auction clean up.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
- Bachelor's degree or equivalent work experience
- Broad automotive knowledge and/or automotive sales experience
- Experience with titles and registration.
- Knowledge of motor vehicles, motor vehicle laws and policies.
- Ability to make sound business decisions with demonstrated ability to gather and analyze factual information necessary to formulate recommendations in diverse situations.
- Ability to multi-task.
- Proficient PC skills.
- A strong ability to deal with high end pressure, change, conflict and high demands.
- Considerable customer skills and ability to divert aggravation to understanding.
- Ability to work both independently and as a team member, while using discretion in decision making and sound judgment in problem solving.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Culture
Barrett-Jackson's culture is live and in-person. Team members are in the office 5 days per week, 8am to 5pm at the Scottsdale, AZ headquarters. During live events the company largely travels together to produce and ensure each event is a success. This requires weekend work and long hours.
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