Roaster

Job Description

Job Description

JOB SUMMARY

As a Roaster, your role will encompass the full spectrum of production and packaging. In this position, you will actively participate in coffee cupping and quality control measures but will also provide guidance to team members in the application of optimal roasting techniques in accordance with company processes. Precise management of both green bean inventory and roasted coffee is essential to ensure an adequate supply for all locations. As a Roaster, you will play a pivotal role in upholding the highest standards of coffee craftsmanship while fostering a collaborative environment that champions the art of roasting.

PAY INFORMATION

$19.23 - $24.04 per hour

This position is bonus eligible

LOCATION

Position is based Arizona

LEADERSHIP RESPONSIBILITIES

As a Roaster, you will not only excel in the art of coffee roasting but also exemplify leadership through your commitment to quality. With a lead-by-example approach, you will participate in training others in the roasting process, ensuring quality, efficiency, and consistency. Your duty to uphold a standard of excellence extends beyond the roasting process; you will instill a culture of excellence by fostering a clean and organized workspace, adhering to established procedures, and participating in various tasks to maintain a smooth operation. In addition to your dedication to roasting, your willingness to share knowledge and shape the growth of fellow team members will contribute to the success of the department and attainment of company initiatives.

ESSENTIAL DUTIES & KEY RESPONSIBILITIES

• Utilizes data from roasted coffee stock and Shopify orders to calculate weekly roasting requirements.
• Performs coffee roasting to fulfill both store and online order demands.
• Records green coffee bean inventory and updates prices in the Cropster system.
• Adjusts roasting formulas in Cropster as necessary.
• Conducts comprehensive quality control tasks, including obtaining, shipping, and evaluating samples, participating in cupping sessions, and facilitating Roast Rite samples.
• Operates, maintains, and ensures cleanliness of roasting and packaging equipment based on the preventative maintenance schedule.
• Maintains a well-organized, tidy, and accessible workspace.
• Refills Jacky’s (Coffee Bean dispensers) utilizing the Flexicon system.
• Adheres to the "first in, first out" principle when roasting green coffee beans.
• Prepares totes and boxes for packing roasted beans.
• Safely operates a forklift truck when required.
• Receives incoming shipments and maintains inventory stock.
• Offers coverage during breaks and lunches for team members regardless of their job roles.
• Steps in for colleagues during their absences due to PTO, sick leave, or other reasons.
• Communicates activities effectively and maintains accurate documentation.
• Completes all relevant forms and reports.
• Assists in conducting weekly, monthly, and quarterly cycle counts.
• Supports facilities cleaning, including tasks like bathroom upkeep and trash disposal.
• Undertakes cross-training in various departments as needed.

PROFESSIONAL DEVELOPMENT

At Black Rock Coffee Bar, professional development is a key driver of success. We are looking for individuals who embody business maturity, embrace innovation, and confidently recommend ideas while assessing risks and benefits. Accountability is fundamental, and we encourage team members to proactively address and escalate issues while closely monitoring business performance to align with strategic initiatives.

As a Roaster, you are tasked with identifying innovative opportunities and proposing ideas while carefully evaluating risks and potential outcomes. You will take accountability by promptly addressing and escalating issues and by communicating the strengths and weaknesses of the department and/or its functions, emphasizing their impact on organizational initiatives.

Modeling collaboration and thoughtful participation is essential for both the growth of the company and the development of your direct reports. As a Roaster, you will consistently and effectively present updates on ongoing projects to cross-functional teams and leadership, demonstrating exceptional clarity and contagious enthusiasm.

You will exhibit a proactive drive for improvement, constantly seeking learning opportunities and effectively applying lessons learned through reflection, adjustment, and continuous improvement efforts.

REQUIRED SKILLS & COMPETENCIES

• Proficiency in coffee roasting techniques, understanding different roast profiles, and ensuring quality and consistency in roasting batches.
• Competence in operating, maintaining, and cleaning coffee roasting and packaging equipment, following preventive maintenance schedules.
• Ability to work collaboratively within a team to achieve common goals.
• Willingness and skill to provide training and guidance on roasting techniques and related tasks.
• Proven ability to foster and maintaining a positive, collaborative, and constructive working environment.
• Effective verbal and written communication skills to convey information, document activities, and facilitate cross-functional collaboration.
• Attention to detail in executing roasting processes, quality control, and equipment maintenance.
• Strong organizational skills to manage inventory, schedules, and workspace cleanliness effectively.
• Ability to thrive in a fast-paced and dynamic environment.

PHYSICAL REQUIREMENTS

• Ability to proficiently operate standard office equipment, including computers, keyboards, etc.
• Effectively communicates and exchanges accurate information through oral and written means.
• Ability to drive and park vehicles, with the capability to frequently enter and exit a vehicle.
• Displays physical strength, endurance, and mobility to manage a medium to heavy workload, navigate machinery, ascend, and descend ladders, and operate various tools and equipment.
• Possesses clear vision for reading printed materials and computer screens.
• Exhibits excellent hearing and speech abilities for in-person, telephone, and radio communication.
• Navigates warehouse and operational areas frequently, demonstrating mobility and agility.
• Utilizes finger dexterity for data entry on computer keyboards and calculators.
• Confidently operates tools and equipment with ease.
• Capability to operate a forklift truck safely and efficiently, if required.
• Performs bending, stooping, kneeling, twisting, and reaching movements comfortably.
• Lifts, carries, pushes, and pulls objects up to 50 pounds in weight.
• Ability to maneuver objects weighing up to 150 pounds comfortably using a hand truck.

BENEFITS

• Unlimited Discretionary Paid Time Off
• Bonus eligible
• 401(K) Plan options for eligible* team members
• Health insurance options (medical, vision, dental)
• Pet insurance and discount options
• LTD, Life, and AD&D coverage
• Paid holidays
• Employee Assistance Program (EAP)
• Professional development opportunities
• Team members enjoy free drinks (conditions apply)

*Team members who complete 1,000 hours within a consecutive 12-month service requirement and have attainment of age 21, are eligible for 401(K) participation.

ADDITIONAL INFORMATION

By submitting your application and/or resume, you are indicating that all information is true and correct. Any untruthful or misleading information is cause for removal from the applicant pool or dismissal if employed.

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time.

Black Rock Coffee Bar is an at-will employer. If you are hired, this means your employment is for an indefinite period and it is subject to termination by you or Black Rock Coffee Bar, with or without cause, with or without notice, and at any time. Nothing in this policy or any other policy of Black Rock Coffee Bar shall be interpreted to conflict with or to eliminate or modify in any way, the at-will employment status of Black Rock Coffee Bar employees.

Black Rock Coffee Bar values diversity in its workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or based on disability.

All team members undergo a 90-day introductory period upon hire or promotion, or any other employment change, during which performance, adherence to policies, and teamwork are closely evaluated. This period allows assessment of long-term suitability, with guidance, training, and support provided. Those meeting or exceeding expectations will continue employment opportunities within Black Rock Coffee Bar.