IT Systems Engineer

UNACEM North America is seeking a knowledgeable and proactive IT Systems Engineer to plan, implement, and maintain the organization’s IT strategy in alignment with current and future business needs. This role is responsible for overseeing IT systems, infrastructure, and security while ensuring reliable performance and effective support for employees.

Responsibilities:

IT Strategy & Projects:

• Plan, implement, and maintain the IT strategy that supports the current and future needs of the company.
• Research, develop, and implement IT and plant-related projects to enhance business operations.

Systems & Infrastructure Maintenance:

• Perform all aspects of server and IT systems maintenance to assure peak performance and minimize downtime.
• Build, configure, deploy, and maintain client computers, servers, and IT infrastructure.
• Monitor system performance, apply updates/patches, and perform routine maintenance to ensure optimal operation.

Technical Support & Troubleshooting:

• Provide technical support to employees and team members, ensuring timely and effective resolution of IT issues.
• Diagnose and resolve technical issues related to computers, servers, networks, and applications.
• Support, install, and configure systems while implementing security measures to protect company assets.

Backup & Disaster Recovery:

• Plan, implement, and maintain backup hardware and software.
• Implement and manage all company data backup solutions and disaster recovery plans to ensure business continuity.

Additional Duties:

• Stay current on industry trends and continuously further training in an evolving IT environment.
• Perform other duties as assigned.

Knowledge, Skills & Abilities:

Education & Experience:

• 3+ years of experience as a Systems Engineer.
• 2–4 years of experience in IT support, followed by 2–4 years as an IT Systems Administrator.
• Cement, construction, or manufacturing industry experience is a plus but not required.
• Associate’s degree in Information Technology with 4 years of relevant work experience, or
• Bachelor’s degree in Information Technology with 2 years of relevant work experience, or
• IT certifications with 6 years of relevant work experience.

Technical Proficiency:

• Experience with rack network/server equipment.
• Skilled in running and terminating cables (copper and fiber).
• Proficient in deploying computer systems and IT hardware such as wireless networking equipment and cameras.
• Familiarity with computer tools (e.g., cable testers).

Skills:

• Excellent communication and business skills.
• Strong decision-making ability and problem-solving skills.
• Detail-oriented with strong organizational and time management abilities.

Benefits:

• Compensation: Competitive annual salary.
• Health Benefits: Comprehensive medical, dental, and vision insurance.
• Additional Benefits : Life insurance, 401(k) plan, paid time off (PTO), and paid holidays.
• Work Environment: Positive and supportive work environment.

UNACEM North America is part of the international Grupo UNACEM family. Our parent company, Grupo UNACEM, has a rich legacy that stretches back over 100 years, marked by technological innovation and a commitment to building a sustainable world. Headquartered in Lima, Peru, Grupo UNACEM was formed by merging leading cement companies and is now a reference point in the global construction materials industry. We have steadily grown our presence throughout Latin America, and today, our North American division is an integrated business leading the way for sustainable cement manufacturing in the US. In the United States, UNACEM North America operates two major cement plants—Drake Cement in Paulden, Arizona, and Tehachapi Cement in California. These facilities are recognized for their state-of-the-art technology and have established our company as a leader in the Southwest region. The Drake Cement facility was the first of its kind to be built in Arizona in 2008, and full production began in 2011. The Tehachapi cement plant has a rich history dating back to 1906. Our company culture is anchored in the UNA Values—nine guiding principles that are woven through every aspect of our business. At UNACEM, we: Collaborate as one team, fostering an environment built on trust and respect. Take responsibility for our actions, driven by a deep conviction to fulfill our purpose. Own our professional development, cultivating growth in a challenging environment. Live by the highest standards, as outlined in our Code of Ethics and Conduct. Prioritize health and safety, considering life to be our most important asset. Commit to creating economic, environmental, and social value for current and future generations. Strive to exceed expectations through continuous improvement and efficiency. Lead change by encouraging innovation and adaptability. Put the customer at the center of all our actions, working to provide sustainable solutions. As we look ahead, UNACEM North America is dedicated to ambitious sustainability goals. Grupo UNACEM’s global roadmap calls for all operations to achieve carbon neutrality by 2050. We are making large-scale investments to modernize our plants, improve energy efficiency, adopt alternative fuels, and implement carbon capture technology. These efforts align with our broader purpose—to grow together and build a sustainable world for everyone. Joining UNACEM North America means being part of a forward-thinking company—one where each team member plays a pivotal role in building a more sustainable future. If you share our values and passion for innovation, we look forward to learning more about your background and how you could contribute to our mission.