Operations Manager

About the Role: As the Senior Sales Operations Manager at SalesRabbit, you are the architect of our Go-To-Market (GTM) machine. Your goal is to eliminate friction for our sellers so they can focus on closing deals. You are highly analytical and act as a strategic partner to the Chief Sales Officer, responsible for building the Hubspot architecture, scalable systems and automation required to grow revenue without increasing complexity. You are a "Builder-Operator" who understands the full funnel to drive maximum productivity. This role will be responsible for managing the tools, processes, and insights that enable our sales, marketing, and client success teams to perform efficiently and effectively. You will work cross-functionally to optimize the full sales & revenue cycle, from lead generation to closed-won deals and renewals.

Who We Are: SalesRabbit is the leader in field sales, operating as the only fully integrated field sales management platform, continuously evolving enterprise-ready selling solutions.

Where We're Headed: With our HQ in Lehi, Utah, and a team of 100+ and growing, SalesRabbit is charging ahead as the go-to solution for field sales teams and organizations across the country.

The Secret to Our Success: We put our employees first. Along with competitive pay and benefits, we offer our employees all the comfort you'd expect from a high-growth SaaS company.

Key Responsibilities and Duties

Sales Mechanics & Funnel Discipline

• Funnel Architecture: Own the technical "Lead-to-Sales" flow. Ensure marketing leads (Top Funnel) are routed, scored, and attributed correctly in HubSpot so that Sales can execute with speed.
• Field Support & Enablement: Act as the primary technical resource for the sales team. Lead the onboarding and training for HubSpot CRM and Outreach to ensure tools drive productivity rather than administrative burden.
• CRM Governance: Build and maintain the scorecards and dashboards that drive daily accountability. Act as the "Guardian of HubSpot," enforcing data standards at the source to ensure reporting accuracy.
• Sales Productivity: Continuously identify "leaky buckets" in the sales process and build automated solutions to reclaim time for our sellers.

GTM Systems & Process Architecture

• HubSpot Platform Ownership: Serve as the internal technical architect for the newly implemented HubSpot ecosystem. You will own the long-term success of the platform - refining automated workflows, optimizing lead-routing logic, and ensuring the system evolves to eliminate seller friction.
• MarTech Integration: Ensure the HubSpot Marketing Hub is perfectly synced with the CRM to support a high-velocity top-funnel motion.
• Scalable Frameworks: Design the technical infrastructure for market segmentation and territory design that will support a team 3x our current size.
• GTM Innovation: Stay ahead of the curve on AI-driven sales tools and integrations that automate repetitive administrative tasks.

Qualifications

• Experience: 5+ years in Sales Operations or Marketing Operations in a high-growth SaaS environment.
• HubSpot Expert: Advanced, hands-on proficiency in HubSpot CRM and Marketing Hub is required. You must be comfortable building complex workflows and managing platform migrations.
• Technical Architecture: Proven experience managing a CRM migration or building complex GTM stacks (Outreach, Gong, Lead Routing tools) from the ground up.
• Analytical Mindset: Expert-level ability to audit data, track conversion rates, and translate technical system data into actionable sales insights.
• Ownership Mindset: A high-agency self-starter who identifies operational bottlenecks and executes technical fixes independently.

Benefits:

• 10 paid holidays & 20 days of PTO
• Medical, Vision, Dental and Basic Life Insurance
• 401(k) 100% matching up to 4%
• Company phone plan covering employee and spouse/child
• Onsite gym and weekly catered lunches

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