Property Loss Restoration Technician Level I or II
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
"Restoration Techs"? What Are We Talking About Here? Restoration Technicians play a crucial, front-line role in our mission. Evaluating damaged properties, preventing continued damage, restoring structures to their pre-loss condition, and acting as a beacon of hope for Clients. If you have a track record of good judgement, accountability, integrity, and are motivated to learn, we want to hear from you. I Think I Get It.. What Does That Look Like Daily? :
- Preparation and Organization
- Daily collaboration meetings with team.
- Stock assigned vehicle with materials and equipment accordingly.
- Process daily assignments, contact scheduled clients.
- Plan route, prepare job files, and dispatch.
- Emergency Services
- Respond promptly to emergency restoration assignments/projects.
- Evaluate damage, assist in development of a Restoration plan.
- Safely remove debris, extract water, secure affected areas (as needed).
- Remediation, Restoration, and Structural Drying
- Setup and document mitigation/restoration equipment.
- Develop and execute structural drying plans.
- Remediation/cleaning of contents and/or structure according to standards.
- Visit assigned projects daily to monitor progress.
- Ensure quality and safety standards are being met.
- Communication, Documentation, and Processing
- Maintain a complete record of work performed with photos and notes.
- Effectively communicate with Clients, Team Members, and various other associates.
- Demonstrate empathy, patience, and strong listening skills when interacting with Clients.
- Update Daily Project Logs periodically.
- Non-negotiables, Requirements:
- Display safe/sound judgement at all times, with/without direct supervision.
- High-effort attitude toward all tasks.
- Must show integrity, honesty, and accountability. Take credit for your "wins", and take responsibility for your "losses".
- Level 2, ("Lead") Technicians must have a valid Arizona Driver's License and an acceptable driving record.
- Ability to safely lift equipment, some over 50lbs, in various environments.
- Required participation in a rotating on-call schedule.
- Important, But Not Necessarily Dealbreakers :
- HS Diploma, GED, or experience/training that may be considered equivelant.
- Experience in Restoration, Construction, or similar service-based industry is a plus.
- Customer Service or Hospitality experience is a plus (Restaurant/Bar, Retail Sales, Call Centers, etc..).
- Reliable transportation to/from Shop.
- IICRC or similar certifications are highly regarded, but not required.
- Advancement and career growth ops are aplenty for motivated employees.
- Respect is a two-way street. You will be treated with respect, and we ask for the same in return.
- Engaged Support. We invest in those that give us their best.
- Collaborative, Open-Minded approach. We value all opinions. Many of our Procedures/Standards came via open discussion involving team members of all positions. We continue to fully embrace this approach.
- "Competitive compensation" does not do our pay structure enough justice. Hard work is hard, and we believe that hard work should be well-compensated. We're proud to offer above industry standard hourly pay rates, a simple and attainable bonus structure, abundant overtime opportunities, 2x rates for certain Holidays, various Paid Holidays, and more.
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