Creative Director
- Represent Gospel Rescue Mission with professionalism, warmth, and integrity when engaging guests, donors, volunteers, staff, partners, and public officials
- Uphold and advance GRM’s mission, values, culture, and Standards of Excellence under the leadership of the Chief Development Officer (CDO)
- Provide strategic creative leadership and direction across all branding, marketing, communications, and multimedia initiatives
- Develop and execute integrated creative strategies and campaigns across digital, social, print, web, and multimedia platforms
- Translate complex organizational objectives into clear, compelling creative concepts and messaging for diverse audiences
- Plan, prioritize, and manage multiple projects simultaneously while meeting all deadlines and maintaining quality and brand standards
- Review, approve, and ensure consistency and accuracy of all creative output, including art, copy, video, and digital content, in collaboration with the CDO
- Oversee content strategy and creative execution for both small- and large-scale projects, aligning design, copy, and technology
- Set up, operate, and troubleshoot audio, video, lighting, projection, and live-streaming systems for events, meetings, trainings, and hybrid productions
- Capture, edit, and deliver high-quality video and audio content for promotions, events, training, and internal communications
- Manage, maintain, and organize audiovisual equipment and digital media assets to ensure operational readiness and reuse
- Provide hands-on technical guidance and production support to staff and volunteers
- Collaborate with Marketing and Development teams to support fundraising, campaigns, and engagement initiatives
- Analyze brand performance, campaign results, audience insights, and market trends to inform creative decisions
- Develop internal creative campaigns that align organizational goals across departments
- Manage the Creative Department budget, forecast expenses, and ensure responsible fiscal stewardship in collaboration with the CDO
- Prepare and present reports on plans, outcomes, challenges, and effectiveness for Senior Leadership and Board review
- Conduct coaching, performance evaluations, training, and professional development for Creative Team members
- Record and report outcomes of GRM Development efforts as outlined in department playbook
- Address personnel concerns and intervene in conflict resolution as needed to maintain a healthy, mission-focused team environment
- Demonstrated success in developing creative concepts that align with organizational goals and drive measurable results
- Lead, mentor, and manage a cross-functional creative team including designers, copywriters, social media specialists, photographers/videographers, and project managers
- Thorough understanding of professional social media management, strategy, and content planning
- Experience using industry-standard analytics and social media management platforms (e.g., Metricool, Hootsuite, Sprout Social, Google Analytics)
- Proven ability to develop and execute integrated creative and marketing content across digital, social media, paid media, mobile, offline, and print channels
- Achieve weekly, monthly, quarterly, and annual success goals as approved and by GRM benchmarks and strategic plan
- Attend professional training and networking opportunities as directed
- Attend staff meetings or other meetings as directed
- Perform other duties as assigned
- Bachelor’s degree in Creative Arts, Marketing, Business Administration, or a related field or 8+ years of equivalent professional experience
- 5+ years of progressive operational experience in creative roles such as copywriting, graphic design, audio/video production, social media, and project management, with demonstrated responsibility for creative direction
- Strong creative vision balanced with a clear understanding of business objectives and performance outcomes
- Proficiency in Adobe Creative Cloud and Microsoft Office
- Proficiency with Customer Relationship Management (CRM) systems is a plus
- Experience with budget development, administration, and staff management
- Working knowledge of WordPress, HTML, and CSS is a plus
- Personal integrity, truthfulness and accountability are critical, invaluable and essential characteristics
- Maintain a valid Arizona Driver’s License and must have a clean driving record
- Bilingual English/Spanish a plus
- Must be Christian, living a life dedicated to Christ, and be an instrument of God’s love, grace, hope, and forgiveness to all
- Some local travel to other locations for meetings or other business-related needs
- Requires frequent sitting, standing, and walking and lifting, carrying, pushing, and pulling objects weighing up to 50 pounds
- The population we serve is typically in crisis. This can cause emotional stress and compassion fatigue. GRM highly promotes employee self-care
- Full-time 40 hours per week non-exempt
- Eligible for paid time off; eligible for benefits
- BFOQ (Bona Fide Occupational Qualification) Faith aligned
- Chief Development Officer (CDO)
- Have a personal relationship with Jesus Christ as Lord and Savior
- Agree in principle and practice with our Statement of Faith
- Uphold our Mission, Core Values, and our Christian Code of Conduct, maintaining a lifestyle of integrity, honesty, and responsibility
- Role-model Christ-like attributes and values through our personal actions, words, and attitudes
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