Field Engineer - Electrical Services

Field Engineer – Electrical Systems

Location: Arizona, Travel-Based / Field Service
Industry: Mining, Metals, Power, Manufacturing

Primary Purpose

Provide advanced electrical field engineering services for complex, non-routine equipment issues across multiple industrial sectors, including mining, steel mills, power plants, and manufacturing facilities. Work will occur at customer sites and internal service locations.

Key Responsibilities

Technical & Engineering Support

• Diagnose and troubleshoot vintage and modern control systems, including AC/DC drive systems, PLCs, HMI automation platforms, and Siemens/ABB VFD systems.

• Perform system setup, testing, calibration, and functional correlation on a variety of industrial drive and control systems.

• Provide technical support for complex maintenance and repair projects, including work on non-routine or never-before-serviced systems.

• Use DATAQ data loggers to capture XY recordings; prepare detailed reports and corrective-action recommendations.

• Maintain tools, test instruments, and equipment in proper working condition.

• Deliver after-hours technical support both remotely and on-site.

• Complete accurate service reports, time tracking, and expense documentation.

• Support on-the-job training and skill development for technicians and field engineers.

• Ensure required tools and equipment are available and in optimal condition for efficient work performance.

Customer Communication & Project Support

• Interface with plant engineers, maintenance teams, and operations personnel to resolve technical issues and clarify specifications.

• Provide technical details and repair scope information to internal teams for quotation development, including required parts and cost estimates.

• Keep appropriate internal stakeholders updated on project status, customer needs, and technical findings.

• Participate in identifying ongoing training needs related to repair, manufacturing, and field engineering.

• Mentor junior Field Engineers and contribute to developing team capabilities.

• Ensure all completed work meets established quality standards and complies with ISO-based processes.

• Communicate clearly, accurately, and professionally with employees, customers, and vendors.

General & Safety Responsibilities

• Follow all safety procedures and utilize proper PPE.

• Maintain a clean, organized, and safe work environment.

• Operate all equipment safely and responsibly.

• Uphold a strong professional image and maintain positive working relationships with customers, vendors, and coworkers.

• Provide exceptional customer service at all times.

• Follow all company policies, procedures, and work standards.

• Perform additional duties as assigned.

Requirements

Education

• Bachelor's degree in Electrical Engineering, or an equivalent combination of education and related experience.

Experience

• 4–7 years of electrical engineering experience in industrial field service or a comparable environment.

• Experience in mining, mills, power plants, or manufacturing facilities preferred.

• PLC and industrial drive system experience required.

• Manufacturer-specific product training preferred.

• Knowledge of AC/DC motors strongly preferred.

Technical Skills

• Strong working knowledge of PLCs, VFDs, HMI automation systems, and industrial troubleshooting methods.

• Broad exposure to multiple industrial applications and heavy equipment systems.

• Proficient in algebra, trigonometry, and analytical geometry.

• Strong PC skills, including Microsoft Office.

Professional Skills

• Ability to work independently with minimal supervision.

• Strong written and verbal communication skills.

• Strong interpersonal and customer-facing skills.

• Effective organizational and time-management abilities with the capacity to manage multiple high-priority tasks.

• Demonstrated problem-solving and analytical troubleshooting capability.

• Ability to comprehend complex technical documentation and follow detailed procedures.

• Capable of making sound decisions on non-routine tasks.

• Willingness and ability to take after-hours calls.

• Overnight travel required.

• Valid driver's license required.

Values & Behaviors

The ideal candidate:

• Cares deeply about people and safety

• Acts with humility, integrity, and trustworthiness

• Demonstrates resilience and persistence

• Embraces continuous learning and growth

• Delivers excellence in all aspects of their work