Housekeeping Supervisor/Room Inspector
Housekeeping Supervisor Job description:
We are looking for an energetic, professional, experienced Housekeeping Supervisor to perform outstanding housekeeping services and provide our guests with a safe and clean environment for an exceptional stay with us. You’ll lead the housekeeping team to ensure team members comply with high standards of cleanliness and sanitation. If you have excellent communication skills and leadership experience, we highly encourage you to apply. (Weekends and Holidays will be required)
What you get to do in this role:
- Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.
- Trains and evaluates department personnel.
- Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.
- Prepares work schedules for staff based on projected occupancy.
- Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.
- Performs room attendant duties, when required.
- Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.
- Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.
- Identifies and resolves problems in a timely manner and develops alternative solutions.
- Coordinates staff training, including MSDS, OSHA, and safety policies.
- Maintains lost and found.
- Performs other duties as assigned.
What candidate traits are needed to be successful in this role?
- Bilingual desired.
- High School diploma or equivalent
- Prior hotel housekeeping experience. Supervisory experience desired.
- Ability to multi-task and prioritize.
- Excellent communication and customer service skills.
- Ability to work a flexible schedule, including weekends and holidays.
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