Commercial Lines Account Manager

Job Description

Job Description

Senior Commercial Lines Account Manager – Mid-Market Accounts (Mesa, AZ)

Salary: $80,000 – $95,000 base + full benefits

Work Setting: Hybrid or In-Office (Mesa, AZ)

Systems: EPIC, TAM, or AMS360 required

A well-established independent insurance agency in Mesa, Arizona is seeking a Senior Commercial Lines Account Manager to join their growing team. This position is ideal for a highly skilled insurance professional who thrives in a collaborative environment and takes pride in delivering proactive, high-quality client service to mid-market accounts.

Key Responsibilities

• Manage a book of small to mid-sized commercial P&C accounts with an emphasis on retention, renewals, and client satisfaction.
• Provide expert guidance on coverage analysis, risk exposures, policy changes, and claims handling .
• Quote and market new and renewal business through strong carrier relationships and rating platforms.
• Collaborate closely with producers, underwriters, and carrier partners to design effective coverage solutions.
• Maintain organized, detailed documentation to ensure compliance and workflow efficiency.
• Respond promptly to client inquiries and resolve issues with professionalism and accuracy.
• Mentor or assist junior team members and contribute to team development when needed.

Qualifications

• 7+ years of Commercial Lines Account Management experience within an independent agency.
• Active Arizona Property & Casualty License required.
• Proficiency in EPIC, TAM, or AMS360 .
• Strong understanding of commercial coverages, carrier appetites, and market dynamics .
• Excellent communication, analytical, and client service skills .
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
• Professional designations such as CIC, CPCU, or CRIS are a plus.

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