Account Associate - State Farm Agent Team Member

Tol Graves - State Farm Agent
Mesa, AZ

Job Description

Job Description

Benefits:

  • Licensing Paid
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Dental insurance
  • Vision insurance
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 1991, bringing over 34 years of industry experience to the table. We’ve built a reputation for excellence and consistency, earning State Farm’s prestigious Crystal Excellence designation—an honor that recognizes 25 consecutive years of meeting top-tier quality standards.

Our team is made up of six talented professionals, and with me included, we have over 80 years of combined insurance experience. We offer a full benefits package that includes health, vision, and dental insurance, a 401k, and licensing support with bonuses for obtaining your license.

What truly sets us apart is our office culture. We’re a close-knit group that feels more like a work family than just coworkers. We value old-school customer service, still answer our phones with a smile, and pride ourselves on creating an environment where team members can grow and thrive.

If you're looking for a supportive, experienced team that values both personal and professional development, we’d love to hear from you.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Tol Graves - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Posted 2026-08-08

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