Office Manager / Operations Coordinator

Job Description

Job Description

Salary: 38k-45k annually

Position Summary:

The Operations Coordinator provides administrative and operational support to ensure smooth day-to-day office functions and consistent support across group homes. This role is responsible for coordinating routine operational tasks, maintaining clear communication across teams, and assisting with basic staffing and HR-related processes. The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment. This position reports directly to the Business Development Manager.

Essential Duties and Responsibilities:

• Provide day-to-day administrative support to office staff, ensuring tasks and requests are handled in a timely and organized manner
• Coordinate grocery ordering, tracking, and delivery for group homes to maintain adequate household supplies and avoid shortages
• Prepare, document, and distribute meeting summaries, ensuring key decisions, action items, and updates are clearly communicated to attendees and HR
• Assist with maintaining and adjusting weekday staffing schedules based on operational needs, call-offs, and direction from leadership
• Monitor and communicate staffing gaps or changes, escalating concerns as needed to the Business Development Manager and HR
• Serve as a point of coordination between office staff, group homes, and HR to support daily operations
• Maintain organized records related to scheduling, communications, and operational activities
• Support basic HR functions such as onboarding coordination, documentation tracking, and general administrative assistance
• Perform other administrative and operational duties as assigned to support business needs

Required Qualifications:

• 13 years of experience in administrative support, HR assistance, operations coordination, or a related field
• Strong organizational and time management skills with the ability to prioritize effectively
• High attention to detail and ability to maintain accurate records and documentation
• Ability to handle multiple tasks and adapt quickly in a changing environment
• Strong written and verbal communication skills
• Proficiency with basic office software (e.g., Microsoft Office or Google Workspace)
• Basic experience with scheduling, coordination, or workforce support preferred

Compensation:

$38,000 $45,000 annually, based on experience