Product Specialist (PRODU005823)

Job Description

Job Description

With continual growth comes opportunity and Sargent has an immediate opening for a Product Specialist

Position Summary

Develops sales for OEM Products for current and new customers, executing the strategic sales plan.  Acts as a central point of contact between the assigned customer base and Sargent. Assures we meet customer needs and always provide the highest level of value to the customer, communicating and coordinating with all departments, ensuring the optimum results for Sargent and RBC Bearings.

Responsibilities

• Ensure safety is the foundation of daily work through vigilance and accountability.
• Oversees the preparation of cost estimates and proposals for new business.
• Contributes to business development and sales teams, supporting goals and priorities to achieve growth targets.
• Supports resolution of identified customer issues and opportunities, identifying solutions to customer needs, working closely with Quality, Production and Engineering.
• Develops and maintains strong relations with customers through consistent contact (customer visits, phone, etc.).
• Supports the development and executes sales plan with the support of the Product Manager and Director.
• Achieves a thorough understanding and knowledge of company product to provide support to costumers.
• Responsible for supporting the strategic sales plan, maximizing potential sales and profits for Sargent.
• Communicates monthly statis of the business and progression of strategic initiatives to senior management.
• Supports Product Manager and Product Director with contract negotiations as needed.
• Collaborates with functional departments (Engineering, Manufacturing, Production Control & Quality Control, Supply Chain) to respond to customer needs.
• Acts as voice of customer within the company.
• Develops and manages commercial and technical marketing data, and customer presentations.

Skills & Competencies

• Ability to manage multiple priorities and projects simultaneously and shift priorities as needed to support business needs and critical deadlines.
• Ability to communicate effectively to a diverse audience within all levels of the organization, both verbally and in writing.
• Ability to cultivate and manage strong relationships with customer, stakeholder and teams members.
• Ability to effectively interface with internal and external customers domestically and globally.
• Demonstrated ability to work effective as an individual contributor or as part of a team.
• Capable of analyzing and articulating market needs, providing direction to multi-functional teams.

Minimum Qualifications

• Bachelor's/Master's degree in related field OR Associate degree in related field plus 2 years of experience.
  • In lieu of a degree, minimum 4 years of related experience.
• Experience using MS Office products (Word, Excel, PowerPoint, Outlook).
• Proven ability to use Microsoft Excel analysis tools.
• Must be U.S. Citizen.
• Attendance and punctuality at work are essential functions of this position.

Preferred Qualifications

• Product Management for the Aerospace and Defense Markets.
• Master's degree in related discipline.

RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.

In 2015, RBC acquired Sargent Aerospace and Defense.

Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.

At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.

Sargent’s continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company’s commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.

Company Benefits Include:

• Competitive Compensation
• Bonus platforms
• Holidays/Vacation/Sick Time
• 401k Savings & Investment Plan
• Tuition Reimbursement

• Medical/Dental/Vision Plans
• HSA/FSA
• Life & Disability Insurance
• Accident/Hospital/Critical Care Plans
• Pet Insurance

• Gym & Rideshare Incentives
• Legal Insurance/Identity Theft
• ½ day Fridays

Dedication to our core values. Our must haves…

• Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.

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