Customer Experience Specialist
At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey—from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking. What You'll Do Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomeEngage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase—building a complete and personalized customer profileInspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interestsConduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicleSupport sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyersProvide the highest level of customer service to all current and future owners Perform additional tasks as assigned to meet business needs What You'll Bring 1+ years of customer service and/or sales experience with proven track record to meet and exceed goalsPassionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentivesAbility to understand and convey business issues and technical conceptsStrong sense of team mentality and reliabilityStrong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools Ability to work evening hours, weekends, and holidays in a retail environmentValid driver’s license requiredFor roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employmentFor roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license Benefits
Compensation and Benefits
As a part-time Tesla employee, you will be eligible for:
- 401(k) with employer match
- Employee Assistance Program
- Sick and Vacation time
- Tesla Babies program
- Back-up childcare and parenting support resources
- Pet Insurance
Recommended Jobs
Guest Services Leader (Gila Bend)
Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provin…
Licensed Nurse - Silver Creek Inn
Who You Are: You are a licensed healthcare professional who has a passion behind its practice! You safely provide nursing care to residents, administer medications, and work closely with all departm…
Quality Engineer II
Job Title: Quality Engineer II Pay Rate: $85K-90K base plus bonus Location: Oro Valley, AZ Area Code: 520 ZIP Code: 85755 Start Date: Right Away Keywords: #OroValleyjobs #QualityEngineeringjobs …
Housing Solutions Case Manager
Status: Full-Time, Non-Exempt Pay Rate: $22.00-$22.50/hour Schedule: Tuesday - Saturday: 8:00 am - 4:30pm Job Summary: The Housing Solutions Case Manager/Housing Navigator is responsible f…
Class C Driver
Hands-On Driving. Local Routes. Real Responsibility. Lots of work. Driver C – Class C (Stinger / Box Truck) – Local & Support Operations This is an active, safety-sensitive driving role support…
HR Director-Spanish Speaking (Phoenix)
A growing company with great benefits This Jobot Job is hosted by: Kirk Morgan Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $70,000 - $…
HouseSmart West Installer I - Fort Mohave, AZ
HouseSmart Construction Installer The Installer works to safely assist the Crew Chief and team with efficient and set the setup of homes daily. This role is an essential part of the setup process …
Territory Manager II, DBS - Phoenix, AZ
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and…
Laundry Tech
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we ar…
Aerospace Assembler
Job Title: Aerospace Mechanical Assembler Job Description Join our team as an Assembler, where you will play a crucial role in the assembly of engine cowlings and sheet metal components. You wi…