Inside Sales Specialist
- Manage a full sales-cycle from prospecting through sales activation in geographies that are unserved Lucid markets
- Will follow up on leads in a designated market area from various channels such as corporate marketing events (i.e. pop-ups), social media, newsletters, or sales concierge
- Use a consultative sales approach to influence customer purchase by understanding Lucid products and processes while also developing strong business acumen
- Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning.
- Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions.
- Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid
- Customer Relationships: Build and nurture customer relationships to foster brand loyalty.
- CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement
- Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices.
- Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.
- Maintain active engagement with prospects through multiple communication channels (phone, email, chat)
- Meticulously record customer feedback to improve both products and processes
- Deliver an exceptional and memorable sales experience that you would personally want to have
- Availability to work flexible hours including weekends, evenings, and holidays
- Compensation for this role is a base salary and is commission eligible
- Assist with daily operations as needed
- 4+ years of professional experience in sales, including end-to-end prospecting
- Prior experience selling through multiple channels: phone, email, chat, or in person
- Proficiency with Salesforce or another CRM
- Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape
- Prior experience in automotive, hospitality, customer service, or consultant preferred
- Passion for a fast-paced, high-growth environment
- Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)
- Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations
- Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.
- Meet or Exceed KPI metrics
- Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.
- Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking.
- Availability to work flexible hours including weekends, evenings, and holidays
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
- Ability to obtain appropriate state DMV licensing, where applicable
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