Service Manager

Job Description

Job Description

Job Description

Job Summary: Service Manager will be responsible for overseeing the entire service department, ensuring it is profitable and running smoothly. Their responsibilities include staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Will have complete control of the department and act as the owner of this department. Will insure Excellent CSI and ESI. Multi tasking is a MUST and the rewards are great.

About Us: We are a company that believes in hiring from within when possible and enabling our employees to be part of the process. We encourage all employees to work as a team to accomplish the best they can be with others to help then achieve their goals.

Service Manager Compensation and Benefits:

• Competitive Pay
• Flexible Working Hours when possible
• Health Insurance
• PTO & Sick Leave
• 401(K)
• Compensation: $ - $ Base salary plus commission

Service Manager Responsibilities:

• Ensure customers receive prompt, courteous, and effective service
• Serve as a liaison between technicians and customers
• Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
• Manage and hire technicians and service advisors
• Interview and make new hires
• Distribute work between technicians
• Prioritize required services
• Ensure customers have a positive dealership experience
• Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
• Spend quality time building relationships with the customers

Service Manager Requirements:

• Technical automotive knowledge
• Demonstrated ability to manage others
• Organized and friendly personality
• Dealership experience preferred
• New Vehicle warranty policy and procedures required

Larry green Chevrolet/ hyundai of Cottonwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. PLEASE RESPOND ONLY IF YOU ARE CONSIDERING MOVING TO ARIZONA.