Operations Manager

Title: Operations Manager

Location: Phoenix, AZ

Our client, a leading global company specializing in custom packaging solutions for the medical device and pharmaceutical industries, is seeking an Operations Manager for its Phoenix, AZ, location. The company focuses on designing and manufacturing high-quality packaging using advanced plastic manufacturing technology and stringent quality control measures.

Position Overview

Role: As the Operations Manager, you would be responsible for managing the day-to-day operations of planning, scheduling, manufacturing, and shipping of all prototype and production thermoforming orders. You will manage all personnel in the performance of the thermoforming manufacturing operations.

Responsibilities and Functions:

• Lead daily manufacturing operations, balancing labor, materials, and equipment capacity to meet production and fulfillment targets.
• Drive process optimization initiatives to improve throughput, cycle time, yield, and overall operational efficiency.
• Supervise and develop front-line leadership, leads, and operators, including hiring, training, performance management, and workforce planning.
• Ensure compliance with OSHA and company safety standards while maintaining a clean, organized, and safe production environment.
• Oversee plant inventory accuracy, raw material flow, warehouse operations, and parts/equipment procurement as needed.
• Monitor and maintain plant equipment performance, including understanding machine capabilities, downtime drivers, and preventive maintenance coordination.
• Implement and sustain quality assurance systems, supporting corrective and preventive action activities and adherence to company standards.
• Track and manage key performance indicators (KPIs), identify operational gaps, and resolve issues impacting productivity or delivery performance.
• Coordinate cross-functional activities with supply chain, quality, maintenance, and leadership teams to achieve overall business objectives.
• Support strategic operational planning by aligning daily activities, staffing models, scheduling, and workflow improvements with long-term organizational goals.

Qualifications:

Education:

• AS in Engineering, Business, or equivalent is preferred

Experience:

• Required: 5-7 years of experience in a Manufacturing environment

• Excellent organizational and oral / written communication skills are required

• Formal training in procedures, ISO 13485 standards

• Thermoforming and/or medical packaging experience is a plus.

Benefits:

• 401(k) match program

• Annual bonus

• Dental, health, and vision insurance

• Paid time off

Location: Phoenix, AZ

If you are interested in this position, please apply here or send your resume to [email protected].

Equal Opportunity Employer Disclaimer

This organization is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Employment decisions are based solely on qualifications, merit, and business needs.