Service Manager

Service Manager

Department: Service Manager
Location: Tuscon, AZ

NIKA is hiring for a Service Manager who will provide facilities operations support services for the Customs Border Protection (CBP) Arizona in Phoenix, AZ!

Named a “Top Workplace” by the Washington Post, NIKA is a well-established company that is focused on growth within an entrepreneurial environment. We work with governments to operate and manage their real property. Our operations management, engineering, and project management services provide our customers with the value and expertise to ensure operational readiness for complex and mission-critical facilities.

Responsibilities

Responsible for the performance of the day-to-day operations of the contract
Oversee HVAC Technicians and other maintenance personnel, working in tandem with the QC Manager and Environmental Control Specialist to uphold standards for environmental standards, sustainability, work quality
Support the enforcement of the Quality Control Plan utilized for the contract
Work with the Quality Control Manager to facilitate QC inspections
Collaborate with management to ensure all quality-tasked personnel are current on all work and compliance requirements
Enforce and maintain compliance with all statutory and regulatory health and safety requirements and integrate them with all other service delivery plans and CBP plans and procedures
Facilitate employee training as part of integrating changes to the HSP
Establish / maintain plans and inspections to minimize accumulation of combustibles, including flammable materials storage requirements
Ensure close integration with facility Emergency Operations Plans (EOP)

Position Requirements

Minimum of ten (10) years of experience in each of the following:

Technician in HVAC and Mechanical Systems
Quality control inspections of building systems and equipment.

Five (5) years of experience as a manager of service technicians and with contracts of similar size and scope.
Current trade certification in either HVAC or Mechanical Systems.
Project Management Professional certification or Certified Assistant Project Manager certification preferred.
Must be able to attain and maintain a US Security Clearance.

NIKA provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, NIKA takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.