Security Supervisor

Job Description

Job Description

Company Description

An amazing, desert landscaped resort located adjacent to an 18-hole golf course, Westgate Painted Mountain Golf Resort offers you the perfect opportunity to enjoy the sun and magnificent views of the surrounding Sonoran Desert in Mesa, the third-largest city in Arizona. As a member of the Westgate Painted Mountain team, you will help create remarkable guest experiences at our amazing resort. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Pay Rate: $21.40/hour - Use our Daily Pay benefit and get access to your pay as you need it.

As the Safety & Security Supervisor , you will oversee, direct, and coordinate the daily activities of Security Officers responsible for executing company's security programs. This role operates under the guidance of the Director of Security and/or the General Manager to ensure consistent, effective, and compliant security operations.

As the Security Supervisor, you will:

• Ensure daily procedures and responsibilities for Security personnel are followed.
• Supervise security officers.
• Direct and/or conduct internal criminal and civil investigations and act as a liaison to Law Enforcement and Emergency Services Personnel.
• Management of government mandated safety and security programs, (such as blood borne pathogen and hazardous communications training).
• Must be able to interact and assist guests. Provide outstanding customer service to guest and resort visitors.
• Understand and be responsive to the flexible needs of all Departments. Interact with the various departments to resolve issues.
• Must be able to perform the following functions on the computer: type incident reports, effectively read and respond to email from other departments and guests, research safety standards and procedures, maintain security systems, maintain electronic key control.
• Ensure subordinates perform their duties in accordance with corporate policies and state law regulating the activities of the security officers.
• Supervise and or conduct incident investigations as required by policy using the computer. Respond to critical incidents and assume control of incident scene including fire alarms.
• Oversee operation and maintenance of security systems, electronic lock security and key control access systems using the computer.
• Write detailed and accurate reports in a timely fashion for daily review meetings using the computer. Understand incident reports, documenting crimes, internal investigations and any other report as required.
• Responsible for resort surveillance (vehicle/foot/video), including pools and storage lots.
• Coordinate and supervise special event security.
• Provide leadership by stepping in to perform the duties of subordinate Security Officers as necessary and assuming full oversight and decision‑making responsibilities of the Safety and Security Director when required to ensure uninterrupted security operations.
• Attend and participate in operational, staff, safety committee, and risk management meetings as directed.
• Ensure Westgate Disaster Plans, Emergency procedures and Standard Operating Procedures are followed.
• Carry out additional responsibilities as assigned by executive leadership to support departmental goals and operational priorities.

• Punctual and reliable.
• Ability to use a computer.
• Security experience preferred.

Requirements:

• Must be at least 21 years of age.
• Must have a valid driver’s license with a clean driving record.
• Physically able to bend, stoop, squat, walk, and lift up to 50 lbs.
• Ability to stand, walk, and remain mobile for extended periods of time.
• Able to follow verbal instructions and complete assigned tasks efficiently.
• Reliable availability to work any shifts assigned including weekends and holidays as required.

Certificates, Licenses, Registrations

• Preferred Red Cross Certification, CPR, AED, First aid.

Additionally, the person must possess and adhere to the following core values:

• Integrity
• Passion
• Work Ethic

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.