Technical Sales Support Specialist
We are seeking a highly motivated Technical Sales Support Specialist with a strong background in underground rock crushing, rock-breaking, and mining equipment. This is a hands-on, "boots-on-the-ground" role supporting account managers across North America, primarily focused on underground mining solutions. The successful candidate will work closely with a team of account managers to provide technical expertise, training, and on-site support for approximately 60 key accounts in tunneling and mining, totaling $75M for the region.
Key Responsibilities:
Provide technical sales support to account managers in the underground mining and tunneling sector.
Deliver on-site training, installation guidance, and troubleshooting for mining equipment and fixed plant operations.
Collaborate with account managers to drive sales and customer satisfaction in assigned territories (AZ, NV, UT, and wider North America).
Maintain and grow relationships within the underground mining network; provide technical insights for product application and performance.
Support a team-oriented environment, working alongside 3 account managers
Travel approximately 50%.
Qualifications & Experience:
Proven background in underground rock crushing, rock-breaking, or mining equipment (MTI experience a plus).
Experience with underground operations; some surface equipment knowledge acceptable but primary focus must be underground.
Hands-on installation, maintenance, or technical training experience in mining/fixed plant operations.
Strong customer focus, with ability to train and support clients directly on-site.
Team player with excellent communication and problem-solving skills.
Willingness to travel extensively across the Western USA and North America.
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