Operations Supervisor (Mon-Fri 6am-2:30pm)
- Ensures that all processes run smoothly and that workers are always kept safe
- Provide managers, peers, and subordinates with information about quality, safety delivery, cost, and morale
- Coaches and develops employees in daily operations. Responsible for the training, coaching, and feedback of hourly associates, and performs regular evaluations of associates through factual data and subjective observations
- Will oversee anywhere from 1 to 25 hourly associates
- Work with strict demands and budgets, so that they can set production schedules
- Monitor activity and make sure that daily quotas are met by keeping workers on task and informed of procedural changes. If production falls behind for any reason, a supervisor can determine the best ways to get back on schedule
- Designs detailed product quality checklists and monitor items as they are constructed
- Every item is scrutinized before it can be packaged and shipped
- A supervisor might perform personal inspections to ensure that orders are compliant, and associates are following strict SWI’s/SLAs process steps
- Monitor metrics and Key Performance Indicator's (KPI's) to assess productivity and cost management
- Moves Inventory by scheduling materials to be moved to and from warehouse, coordinating inventory transfers with related departments
- Maintains inventory and supplies by receiving, storing, and delivering items; securing warehouse; supervising staff
- Maintains inventory by conducting monthly physical counts, reconciling variances, inputting data
- Help with implementation of and continued adherence to Lean manufacturing and 6S initiatives
- Assess and analyze current practices and drive improvements
- Partners and Coordinates with management, peers, and subordinates and other internal departments to resolve issues and concerns
- Lead by example of positive reinforcement and make RK Logistics a World Class company
- Maintains good partnerships with customers by responding to their needs and requirements. Provide company focal point for customer visits
- Communicates with upper management when issues arise
- Other duties and responsibilities as assigned
- Experience with process improvement methodologies to improve efficiency and effectiveness
- Understanding of RF scanners and standardized processes
- Knowledge of picking, receiving, and shipping processes, hands on experience preferred
- Excellent verbal, interpersonal and written communication skills
- Excellent time management skills
- A strong sense of urgency and drive to succeed
- Integrity
- Demonstrates ability to interact well with others and follow instructions
- Flexibility and ability to adjust to sudden changes in operational goals
- Ability to read and write, comprehend basic checklists, forms, or other documents
- Ability to follow oral and written directions
- Must be able to stand, walk, use hands to handle objects, or reach with hands and arms, climb ladders, kneel, crouch
- Must be able to lift and move items up to 50 lbs. unassisted while using safe lifting techniques
- Knowledge of ERP/MRP/WMS, especially: SAP, Citrix, Oracle, Cargowise
- Microsoft Office Excel Spreadsheets
- Familiarity with Agile, Arena, and other PLM systems
- Proficiency in MS Office Suite
- Associate degree or equivalent in business administration or industrial management/engineering.
- Basic math & writing skills.
- Advanced computer skills such as, MRP a plus
- 3-5 yrs. of experience in the logistics field or any other related industry
- Minimum of 2 years of supervisory experience
- Knowledge of handheld RF equipment a plus
- Forklift certification a plus: sit-down & stand-up
- Adherence to all RK Safety, Quality, ISO and HR policies and standards
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