General Manager

General Manager

Location: Tucson, AZ

Job Summary

We are seeking a results-driven General Manager to lead a ~$30M home services operation in the Tucson market. This role holds full P&L responsibility and requires a hands-on leader who can drive revenue growth, improve operational performance, and build a high-accountability leadership team.

This is a growth-focused position designed for a builder and operator — not a maintenance role.

Key Responsibilities

•  Own full P&L performance and drive revenue growth
• Increase market share in a competitive local market
• Improve technician productivity, sales close rates, and operational KPIs
• Lead service, installation, and sales teams with clear performance standards
• Develop and strengthen department leadership
• Drive EBITDA improvement through operational discipline
• Establish accountability systems and performance rhythms
• Address underperformance quickly and effectively

Qualifications

• Experience leading a $15M–$75M P&L
• Proven track record of growing revenue in competitive markets
• Strong operational background in field service environments (service, install, sales)
• Experience improving or stabilizing underperforming operations
• High accountability leadership style with a bias for action
• Comfortable making difficult personnel decisions

What Success Looks Like (First 12 Months)

• Revenue growth reaccelerated
• Improved field productivity and close rates
• Strengthened leadership bench
• Increased market visibility and share
• Measurable EBITDA improvement

Compensation

• Base Salary: Up to $155,000
• Performance Bonus: Up to $60,000 annually

Relocation assistance may be considered. Strong in-market presence is expected.

Benefits

• Performance-based bonus opportunities
• Unlimited PTO (with supervisor approval)
• Medical, dental, and vision coverage
• 401(k) with company match
• Company-paid life insurance
• Short- and long-term disability coverage
• FSA options, EAP, legal services, and identity theft protection
• Ongoing professional development and training
• Career growth opportunities through internal Wrench University
• Collaborative, performance-driven team environment

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.

Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.