Accounts Receivable - Collections Clerk

ServiceMaster RRH
Mesa, AZ
Benefits

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • 401(k)
  • Paid time off
  • Vision insurance

Job Title: Accounts Receivable/Collections Accountant

Company: ServiceMaster Restoration by Cadiente

Location: Mesa, AZ

Job Type: Full-Time

About Us

ServiceMaster Restoration by Cadiente is a leading provider of restoration and cleaning services for both residential and commercial clients. We specialize in emergency disaster restoration, water damage, fire damage, and mold remediation. Our goal is to restore peace of mind to our clients by providing exceptional service, and we are looking for a detail-oriented and dedicated Accounts Receivable/Collections Accountant to join our growing team.

Job Summary

The Accounts Receivable/Collections Accountant will play a key role in managing the accounts receivable and collections process, ensuring accurate and timely billing, cash receipts, and collections for ServiceMaster Restoration. The successful candidate will work closely with our customers and internal teams to resolve any outstanding issues and maintain optimal cash flow for the business.

Key Responsibilities

  • Manage Accounts Receivable: Monitor and maintain customer accounts, ensuring that all invoices are issued promptly and correctly.
  • Collections: Follow up on overdue accounts, manage customer communication regarding outstanding balances, and work with customers to set up payment plans or resolve disputes.
  • Billing: Generate, review, and send out customer invoices, ensuring accuracy and completeness of billing information.
  • Cash Application: Apply payments to appropriate accounts in a timely manner and resolve any discrepancies between payments and customer accounts.
  • Reporting: Prepare weekly, monthly, and quarterly reports on accounts receivable status, aging reports, and collections performance for management review.
  • Customer Service: Act as a point of contact for clients regarding billing issues, payment questions, and account inquiries.
  • Collaboration: Work with internal departments such as project management, operations, and finance to resolve issues related to accounts and ensure that accounts are kept up to date.
  • Credit Management: Assist in the review of customer credit applications and suggest credit limits based on payment histories.
  • Documentation: Maintain accurate records of all collections activity and payment schedules.

Qualifications

  • Education: Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Experience:
  • Minimum of 2-3 years of experience in accounts receivable, collections, or a related accounting role.
  • Previous experience in the restoration, construction, or service industry is a plus.
  • Skills:
  • Strong knowledge of accounting principles and procedures.
  • Proficient in Microsoft Excel and accounting software (QuickBooks Desktop).
  • Excellent communication and negotiation skills.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Other:
  • Ability to work independently and as part of a team.
  • Problem-solving skills and a customer-first mentality.

What We Offer

  • Competitive hourly rate.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off (PTO) and holidays.
  • Opportunities for professional development and career growth.
  • A dynamic, collaborative, and supportive team environment.

How To Apply

If you are a motivated and detail-oriented individual with a strong background in accounts receivable and collections, we would love to hear from you. Please submit your resume and cover letter through our online application portal.

ServiceMaster Restoration is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation: $27.00 - $30.00 per hour

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.
Posted 2025-07-26

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